AVP, Claim - Casualty Manager, Environmental

Description

The Environmental team within the Casualty Claims Department provides specialized claim handling of first-party and third-party pollution claims. The claims involve bodily injury and site/property remediation on varied pollution policies and products to include energy, underground storage tanks, premises pollution, contractors pollution liability (CPL) and CPL with E&O coverage as well as certain general liability. This people leader position will be responsible for a team of up to 6 adjusters.

Responsibilities:

The desired candidate is service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills. Candidate must be able to make timely and appropriate decisions. Experience in performance management, training and staff development is a strong plus. This position will:

Assist team members in developing and executing claim resolution strategies.

Train, develop and manage a team of handlers by developing and executing on individual professional development plans for each team member.

Recognize significant potential exposures on claims and prepare appropriate alerts to senior managers and our internal business partners.

Conduct monthly self-audits against Best Practices standards.

Provide exceptional service to our internal and external business partners.

Analyze and identify coverage issues timely coverage and communicate coverage positions to appropriate parties.

Authorize reserve and settlement authority to team members.

Directs and closely monitors cases with financial impact in team through trial/resolution.

Timely sets reserves within authority or makes claim recommendations concerning reserve changes to management.

Travel up to 25%.

Qualifications

At least five years of experience in claims management with a high degree of competence in the handling of complex casualty claims involving pollution and environmental claims stemming from property damage and bodily injury, is required.

Experience should include handling both first- and third-party pollution claims, including active remediations on a claims made and reported basis as well as occurrence based general liability policies.

Strong presentation and negotiation skills.

Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.

Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.

An advanced degree (JD or MBA) is preferred but not required.

Who are we looking for?

Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:

an inclusive mindset which allows differences to be leveraged for better business results; and

open, transparent communication; and

teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity.

The pay range for the role is $117,000 to $198,900. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.