Device Management
Develops standard configurations and comprehensive documentation for mobile devices, desktops, and peripherals and effective maintenance procedures
Creates clear installation and configuration procedures
Implements system configuration changes promptly based on requests
Trains EUC field support specialists and service desk engineers, enabling them to handle operations and resolve issues efficiently
Provides installation and troubleshooting backup to user support specialists and helpdesk analyst
Collaborates with service providers to address failures and resolve discrepancies
Acts as the interface between Seatrium and technology providers, ensuring smooth software integration
Software Environment Management
Maintains the desktop/mobile/peripheral software environment and software inventory meticulously
Ensures strict software license compliance
Evaluates software suitability within Seatrium's server and network environments.
Security and Controls
Configures and manages robust security controls for devices
Addresses reported software vulnerabilities proactively and manages spam/anti-virus software updates effectively
Handles security and software updates promptly
Performance Monitoring and Support
Monitors the performance of desktop/mobile/peripheral devices
Collaborates closely with field support engineers to optimize operating platforms for Seatrium's system.
Executes maintenance, backup, and recovery tasks as needed
JOB REQUIREMENTS
Bachelor's degree in an IT-related field or equivalent experience
Minimum 3 years of hands-on experience in system configuration and administration
Quick learner with the ability to adapt to new technologies
Proficient in configuring and administering desktops and servers
Strong documentation skills
Excellent team player with effective interpersonal and communication skills
Our Address And Working Hours:
Seatrium Pioneer Yard
50 Gul Road Singapore 629351
(Island wide transport provided)
Mon - Thu: 8am - 5:15pm, Fri: 8am to 4:30pm
Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability. We regret that only shortlisted candidates will be notified.
Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.
BUSINESS UNIT
Seatrium Limited
10016023