FRONT DESK SPECIALIST

We are seeking a friendly and organized Front Desk Specialist to join our team at CVMS Physical Therapy located on the campus of UNI. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support to ensure a smooth and welcoming experience.

Key Responsibilities:

- Greet and assist patients as they arrive at the clinic

- Manage phone calls, schedule appointments, and handle patient inquiries

- Maintain patient records and ensure confidentiality

- Process patient payments and insurance claims

- Coordinate with physical therapists and other staff to optimize patient flow

- Maintain a clean and organized front desk area

- Assist with administrative tasks as needed

Benefits:

- Competitive salary

- Health, dental, and vision insurance

- Paid time off

- 401K-match, profit sharing

This position is full-time. Monday-Friday. No weekends or holidays.

If you are passionate about providing excellent patient care and have the skills to thrive in a dynamic environment, we encourage you to apply for the Front Desk Specialist position at [Clinic Name].

Requirements

- Previous experience in a front desk or customer service role, preferably in a healthcare setting

- Strong communication and interpersonal skills

- Proficient in using office equipment and software (e.g., Microsoft Office, electronic health records)

- Ability to multitask and work in a fast-paced environment

- Attention to detail and strong organizational skills

- Compassionate and patient-focused attitude