Customer Service Representative - Newark

What's it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.

Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.

Regarding COVID:

Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we've established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.

Join our team today!

Benefits:

EMG employees enjoy a wide range of benefits including:

On-the-Job Training

Contests and Bonuses

No Late Evenings

No Sundays

Health Insurance

Paid Time Off

Company Holidays

Direct Deposit

Payroll Advance Program

What you need to do the CSR job:

Excellent customer service skills

Strong sales skills, including cross-selling

Enjoy public contact

Able to work well under pressure

Problem solving skills

Details:

High school diploma or GED

Customer Service experience preferred

Consumer Loan experience preferred

Cash Handling experience preferred

Permanent