Lead SAP consultant Price to Procure(P2P)

Handling production support and working with the Offshore Team Lead and team members for the day-to-day support tickets.

Ticket acknowledgement and analyzing the tickets and updating the details and resolving or assigning to the team.

Good experience of ticket handling tools - SNOW, JIRA

Updating and monitoring ticket status and updating users.

Good understanding of SAP functionality with standard configuration for the module.

Monitoring batch-jobs and take necessary actions for cancelled and long-running jobs.

Understanding the design of Reports, Interfaces, Conversions Enhancements, Forms and Workflows & identification of Std. Fiori Apps

Execution of the system unit testing and integration testing. This includes performing the test, for the changes and error resolution.

Good understanding of role design to support the day-to-day issues