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Quality Assurance Manager

Company:
Progress Rail Services
Location:
Muncie, IN, 47303
Posted:
May 14, 2025
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Description:

10471BR

PRS Facility Location:

Muncie, IN Locomotive - 293

Job Purpose:

Responsible for the design, implementation, and coordination of all Quality Management Systems program for assigned division. Establish and maintain quality surveillance programs in accordance with Progress Rail contract

requirements, standards, and best practices.

Req ID:

10471BR

Company Description:

Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive cradle-to-grave railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet all their rail needs. Forging the bridge between ideas and success, our talented and innovative team members work together to address the challenges of the rail industry today, ensuring success for the future. As part of a vibrant, global network of business operations, each and every member of our team is important to our success. With headquarters in Albertville, Ala., more than 7,000 dedicated employees serve customers through a network of close to 150 locations around the world. For more information, visit and follow @Progress_Rail on Twitter and YouTube.

Education / Training:

• Bachelor’s degree in engineering or related field;

• Master’s degree preferred.

Job Title:

Quality Assurance Manager

City:

Muncie

Key Job Elements:

• Responsible for leading QA team on daily basis;

• Troubleshoot issues and provide recommendations for resolutions;

• Manage QMS to ensure facility and operations comply to standards;

• Monitor daily QMS operations and communicate with key stakeholders regarding quality;

• Work with design team to implement corrective actions and improve process and overall product;

• Coordinate with supplier team to manage quality and responsible for vendor communication;

• Work with program teams to complete product launches on schedule;

• Regular interaction with customer and maintain customer issues logs;

• Contribute and assist in the development of Quality Control plan;

• Understanding of ISO 9001 standards and practices.

Qualifications and Experience:

• 5+ years’ experience managing a QMS;

• Experience in auditing and equipment inspection preferred;

• Experience with manufacturing and production processes and principles;

• Experience problem solving in a manufacturing environment;

• Excellent communication skills;

• Experience working with internal and external customers;

• Strong knowledge of Microsoft office applications;

• Statistical analysis and quality assurance skills.

EEO:

Equal Opportunity Employer, including Disability/Vets

Benefits:

Competitive Salary

401(k) plan with up to 6% company match (no waiting period with immediate vesting)

Medical/Dental/Vision/Life/Disability Insurance

Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money

Flexible Spending Accounts

Paid Vacation

Paid Holidays

Paid Time-Off (PTO)

Employee Assistance Plan

Education Assistance Program

Employee Recognition Programs

Site specific Production and Incentive Plans

Site specific Step and Skill Level Wage Adjustment Plans

Site Specific Relocation and Sign-on Bonus Programs

*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.

Job Category:

Quality

State::

Indiana

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