Entry Level Billing Specialist

Aerotek has an immediate internal opening for an Entry Level Billing Specialist / Business Operations Associate at our Corporate Headquarters in Jacksonville, FL!

About this role...

Full Time Monday - Friday

Hybrid Schedule 4 days in office - 1 day remote

Compensation $20.19/hr ($42,000 annually) + quarterly bonuses

Job Summary

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include; building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace.

Essential Functions:

Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with clients to resolve outstanding issues

Making routine welcome and maintenance calls to clients

Develop and maintain customer relationships through weekly touchpoints

Manage and maintain a multi-million-dollar book of Accounts Receivable

Support liaison between field offices and other corporate departments

Responsible for gathering the necessary data to assist management with account specific decisions

Auditing account specific reports to ensure accurate billing and client specific information

Work in an ever-evolving environment that thrives on teamwork in order to achieve individual and team goals

Work at the ground-level gaining experience and insight into our business cycle for future career growth

Perform various customer service-related activities

Gain experience using internal and external tools to audit, send and collect on invoicing

Qualifications

BA / BS degree in Business or Accounting preferred

Ability to effectively work in a team-oriented environment that is fair, open, honest, humble, competitive

Thorough knowledge of business policies and account management practices

Strong communication skills and work ethic

Ability to balance daily workload through effective time management, prioritization, and organizational skills