Scrum Master

A client of Sharp Decisions is looking for a Project Manager /Scrum Manager. This role is HYBRID in Torrance, CA (4 days onsite. 1 day remote) with an initial contract of 36 months. W2 ONLY

Daily Tasks Performed

Project Manager /Scrum Manager who will manage a large-scale scale on our client's Customer Data Platform and Personalization program. The client is currently in the process of SAFe Agile Transformation. The contract engagement is multi-year and will involve SAFe delivery throughout the overall project lifecycle.

Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations

Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, and timeline issues appropriately

Responsible for tracking key project milestones and adjusting project plans and/or resources

Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed

Manages one or more cross-functional projects of high complexity

Responsible for the management of one or more medium to large-sized, moderately to highly complex projects

This position requires extensive collaboration and cross-functional communication with IT, AHM associates, consultants, contingent workforce, and vendors.'

Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met

Serves as a resource to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes

Provides administrative support to project managers and project leaders

Ensures project control systems are in place and integrates project data for decision makers

Coordinates and works with internal and external parties to organize the various components needed to initiate, run and conclude major projects.

The Scrum Masters primary role is to help the Product Team work more effectively. With a focus on continuous improvement, the Scrum Master will work closely with the Product Owner and development team, leading the production support and enhancement of our customer- and dealer-facing digital products. Support the teams adherence to agile practices and values, coach team members on the use of agile methodologies to achieve agile maturity, remove impediments to help the team progress on their deliverables, identify areas of improvement, and propel the agile process ensuring Scrum ceremonies take place, are time boxed and are positive and productive.

Position Success Criteria (Desired) - 'WANTS'

Academic/Experience/Competency:

Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.

Project Management certification or successful completion of a recognized project management curriculum is preferred.

7 to 10 years of IT work experience, managing IT projects

Advanced ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole

Advanced understanding and ability to manage complex program and project budgets

Advanced ability in implementing program and project plans, monitoring progress, resource usage and quality

Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified

Advanced understanding of multiple project management disciplines

Extensive project management knowledge/experience in leading and implementing Personalization and Customer Interaction program

Advanced knowledge/experience of multiple project management strategies, disciplines, and theories

Strong experience with Agile/SCRUM/SAFE delivery methodologies

Strong experience with Jira and Confluence

Strong experience managing Software package implementation projects / programs (including SaaS framework)

Excellent communication and presentation skills

Effective communication and guidance for technical teams such as ARB (Architectural Review Board)

Take personal ownership and responsibility for all deliverables.

Knowledge, skills, abilities, traits, certifications, years of experience, to successfully perform job function:

Clear communication skills and ability to communicate and negotiate with stakeholders

Ability to collaborate well with a diverse set of team members (team player)

Strong Familiarity with Waterfall & Agile Delivery models

Technical background to clearly understand complex business requirements and benefits of assigned projects

Ability to innovate and multi-task with minimal oversight

Ability to perform the role of scrum-master

Preferred:

Automotive industry background, familiarity with Automotive Product, Data Analytics, Personalization Customer Interaction models & related Business Processes

Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions, or integrations

Familiarity with Jira/Confluence tools to