Account Manager

Northeast Plastics (NEP) is a leading provider of high-performance industrial and engineering plastics in the Northeast. Our CNC routing and machining services deliver precision and efficiency for a wide range of projects. From complex cuts to intricate designs, our team specializes in transforming raw plastic materials into finished components with tight tolerances. We use advanced equipment to handle diverse plastics—acrylics, polycarbonates, HDPE, and more—ensuring clean edges, consistent dimensions, and minimal waste.

As part of a decentralized business model, NEP empowers its employees to operate autonomously and make decisions that drive innovation and customer satisfaction. This structure allows for flexibility and faster responses to customer needs, while also empowering team members to take ownership of their roles and earn life-changing profit share!

What are the key role responsibilities?

Answer customer questions about products, applications, prices, & availability. Provide ongoing customer support & proactive follow-up

GROW! Hunt for new customers and applications while also maintaining your current account base

Discover customer product needs through probing questions and make proper material recommendations

Calculate customer pricing from material and fabrication costs based on customer specifications

Keep up-to-date on new products and applying new knowledge to your role

Enter all quotes and orders into the inventory operating system

What would make you a good fit at NEP?

Foundation in and a passion for a consultative, relationship-based sales role

Comfort with CRM & inventory tracking software

Knowledge and experience with plastics, distribution, fabrication, and supply chain

High caliber communication skills

Thrives in a team environment

A strong desire to learn and grow

Socially perceptive and agile to adjust to customer’s needs

How does NEP support you?

Competitive base salary + uncapped Profit Sharing

Medical, dental, vision & life insurance coverage

Employer-sponsored wellness programs

401K-matching

Tuition reimbursement program

PTO & paid holidays - immediate accrual upon hire

Paid volunteer time – immediate accrual upon hire

Paid maternity and paternity leave

Promotion and development opportunities