Front desk officer

A Front Desk Officer, also known as a Receptionist, is the first point of contact for visitors and clients in an organization. Key responsibilities include:

Key Responsibilities

1. Greeting and welcoming visitors

2. Managing phone calls and emails

3. Handling correspondence and mail

4. Providing information and answering queries

5. Managing front desk operations and maintaining a clean and organized workspace

Skills and Qualities

1. Excellent communication and interpersonal skills

2. Friendly and approachable demeanor

3. Ability to multitask and prioritize tasks

4. Attention to detail and organizational skills

5. Basic knowledge of office software and equipment

Front Desk Officers play a vital role in creating a positive first impression and ensuring a smooth customer experience.