Administrative Support Specialist

Through its mission, the Ohio Children’s Alliance applies the collective strength of its members to sustainably improve the provision of services to children, young adults, and families through policy advocacy, performance improvement, and member support.

Collaborate and advocate with great people! We are a team of talented and diverse people, who are passionate about building innovative solutions to challenges facing kids and families. With community agencies as our partners, we are empowering families to raise Ohio’s next generation of leaders. Join us!

Role Overview: We are seeking an Administrative Support Specialist to provide a wide variety of clerical and administrative support for Ohio Children’s Alliance and its programs. This position reports directly to the Senior Coordinator of Finance and Administration, and is responsible for balancing tasks for multiple teams, including maintaining internal and external Alliance communications, arranging calendars and meetings, and contributing to a comfortable and high-functioning office environment.

Key Responsibilities:

General administrative support: Oversee email and phone inboxes, maintain a tidy and welcoming office environment, and perform various clerical tasks such as filing, scanning, and sorting, etc.

General program support: Provide support as needed to the various programs at The Alliance, including managing online databases and procedures, inputting data, and participating in planning and new business development.

Meeting and Appointment Support: Set up meetings and appointments for The Alliance and its programs in-person, in Zoom, and in Microsoft Teams; draft and disseminate meeting minutes, and maintain storage of meeting slides, documents, and recordings.

Process management: Regularly create, utilize, and update process documentation, and seek out opportunities to streamline day-to-day tasks.

Communication: Facilitate communication with both internal and external audiences including sending all-staff messages, answering member questions, and directing incoming inquiries to the relevant departments.

Other duties as requested/assigned.

Position Type: Full-Time, Hybrid--Staff residing in the Columbus area will be expected to work in-office one day per week, and attend meetings and events as required by their position or requested by their supervisor. These meetings may be held anywhere in Ohio, typically in Columbus.

Compensation: $35,000-$40,000 annually, negotiable commensurate with experience. Generous paid time off, health/dental/vision/life insurance coverage, 401(k) retirement benefit, professional development opportunities, public service student loan forgiveness.

Qualifications:

High school diploma and at least one year of office experience required

A commitment to advancing equity

Professional attitude and appearance

Excellent written and verbal communication skills

Highly organized; resourceful and proactive; pays close attention to detail

Strong time-management skills, with the ability to prioritize tasks

Ability to collaborate with multiple teams of people, simultaneously

Ability to work independently and as a member of a team

High proficiency with Microsoft Office 365 products (Outlook, SharePoint, Teams, Word, PowerPoint and Excel)