Senior Manager, End-User Engagement

**Details**

+ **Department:** Supply Chain Manager

+ **Schedule:** Full time, Monday - Friday

+ **Location:** Partially remote within the Metro Detroit Market, Michigan

**To ensure cohesion and collaboration in the workplace, Resource Group associates filling remote roles are expected to be available for meetings and other work related needs between 9AM-4PM CST. Customer facing positions may have other preferences which will be discussed during the interview process.**

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

The Resource Group, a subsidiary of Ascension, is a business transformation services organization that specializes in resource and supply chain management. The Resource Group transforms the resource and supply function within healthcare by delivering value to its customers and remaining rooted in the ideals of hospitality. We know success is measured by the satisfaction of our customers and believe in:

1) Hiring talent from all industries and demographics to foster innovation and diversity of thought

2) Investing in people who deliver long-term success to our Participants

3) Cultivating a culture of curiosity to encourage continuous learning and, in turn, transform the organizations we serve

This role falls within The Resource Group's Strategic Sourcing Solution which focuses on contracting for the supplies and services that meet the criteria determined by caregivers. This group also continuously develops innovative approaches to contracting to further drive savings. Information about the responsibilities for this role can be found below:

+ Works collaboratively with a Sourcing associate counterpart to form category negotiation strategies

+ Oversees the engagement of end-users and The Resource Group leaders in aligning contract opportunities with the mission and strategies of sites of care

+ Manages and monitors national contract compliance and performance for contracting strategies

+ Reviews and analyzes market trend data from multiple sources to provide continuous improvements for contracting strategies

+ Identifies new and alternative contract opportunities based on market research, engagement with end-users, Participants, field teams, and other associates

+ Facilitates communication of clinically or operationally relevant information such as related product recalls/alerts, clinical benefits and educational opportunities, contract announcements and other communication strategies

+ Regularly reviews contract performance and collaborates with Integration counterparts located onsite to maximize contract benefits

+ Manages Contract Design Agent(s) resources through assignment of work, evaluations, and coaching as applicable

+ Assists with the development of Contract Design Agent(s) and Manager(s) by providing strategic category recommendations that may impact multiple category segments, or be of benefit to the organization.

+ Present findings to members of Decision Teams and Affinity Groups and collect feedback on the professional and clinicals acceptability, along with overall values. Repeat the process until end-users have agreed upon acceptable suppliers.

+ Represents The Resource Group in interactions with the supplier community

**Requirements**

Education:

+ High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.

+ 3 years of leadership or management experience preferred.

**Additional Preferences**

All Resource Group associates embody the following soft skills and attributes: Nice, Bright, High-Energy, Inclusive, Willing to Give Away Power, Inspired by Mission, Invigorated by Change. In addition, we like to see:

+ A Bachelor's degree

+ 4-7 years of professional experience (healthcare supply chain, project management, or other relevant experience)

+ Professional working proficiency of Google Workspace applications (Docs, Slides, Sheets, etc)

**Why Join Our Team**

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

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Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**E-Verify Statement**

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