Issue Management-related role:
• Review auto-generated data quality issues and self-identified data issues from line of businesses (e.g., review issues reported, understand problem statement/root cause, perform quality assurance, survey for downstream impact and risk assessment) by coordinating and driving meetings with appropriate Subject Matter Expert.
• Partner with Subject Matter Expert and business or technology stakeholders to drive high severity self-identified data issues to remediation.
• Have an in-depth understanding of issue management tool (i.e., ServiceNow), business intelligence tool (i.e., ThoughtSpot), and the process (including issue lifecycle) for self-identified data and systematic generated issues to provide support and guidance to end users. Identify and solicit for improvement opportunities.
• Perform operational activities to ensure data governance reporting / metrics are up to date.
• Prepare power point deck for various data governance working groups/forums (e.g., Cross Data Issue, weekly business office hours) including finalizing agenda and documenting minutes with action items assigned to appropriate owner.
• Create, enhance, and implement procedural document and training materials for Data Governance (how to guides, FAQs, rules of the road).
Required Skills : -Tools: exposure to ServiceNow -Issue Management background is NEEDED (Troubleshooting from a perspective of a data problem, understanding the lifecycle of issue journey, define problem, root cause, where problem stems from) -Stakeholder management is important -Collibra DQ (data quality)- Good skill to have -business intelligence tool- powerBI, confluence -SQL ::looking at data sets, write a query and analyze - End to End issue management and resolution - Data Governance experienceContract to hire Hybrid in Pittsburgh (3 days onsite and 2 days remote)
Background Check :Yes
Notes :
Selling points for candidate :Contract to hire Hybrid in Pittsburgh (3 days onsite and 2 days remote)
Project Verification Info :MSA: Blanket Approval Received Client Letter: Will Not Provide"
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :Yes
Candidate must be authorized to work without sponsorship :Yes
Interview times set : :No
Type of project :0008892 Pontoon @ Bank Of New York Mellon Corp.
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