Lubbock Region: Assistant Food Service Manager

Summary:

Key Requirements:

The Food Service Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the Department Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Department Manager in leading the efficient, effective, safe, legal and profitable operations of the department.

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest

Assist in interviewing, training, scheduling, performance and productivity of all department team members

Assists with communication of information distribution to entire department

Responsible for maintaining positive atmosphere, spirit and morale within the department

Demonstrate effective leadership skills by managing time and delegation

Support and execute division concepts and programs

Contribute in executing and meeting financial goals

Ensure quality and consistent product availability and solutions to our guests

Assist with safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets

Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same

Ensure department systems and processes are utilized consistently and correctly

Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals

Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management

Assists with coordinating the books and manuals to ensure they are kept updated

Assists with coordinating inventory process and reporting

Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising

Ensure that Food Safety Procedures are adhered to

Demonstrate good conflict management skills

Performs other duties as requested or required by upper management Key Responsibilities:

Must be 18 years of age or older

High School Diploma or equivalent

Culinary, Restaurant or Hospitality degree preferred

Minimum of 1 year in restaurant experience

Ability to work and communicate with all levels of management and subordinates in a professional manner

Ability to self-motivate, problem-solve and work with minimal supervision

Ability to stand for long periods of time (up to 4 hours)

Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs

Ability to work within a freezer and / or fridge for up to 15 minutes

Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking

Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)

Ability to work at fast-paced, but efficient and controlled manner

Must maintain Certified Food Safety Manager certification

Bilingual English/Spanish a plus

Must be flexible to work various hours/shifts, including weekends and holidays

Ability to accept supervisory coaching related to performance, work habits and attitude

Ability to function as a team member and get along with others

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

OUR MISSION

Ultimate Service Superior Performance Positive Impact