Project Manager for Fire Alarm and Security - Sherman, TX

Job Details

Level

Management

Job Location

Sherman Branch - Sherman, TX

Position Type

Full Time

Education Level

High School

Salary Range

$90000.00 - $105000.00 Salary/year

Job Shift

Day

Job Category

Management

Description

SSD Alarm has an opening for a highly motivated Fire & Security Systems Project Manager to join our dynamic team. We are seeking experienced individuals who are interested in a long term career path and are available to direct the day-to-day operations of staff while they are engaged in the construction installation and in-service testing of all Security Systems and Fire Projects to include infrastructure design, procurement, build and testing with the project being managed.

Responsibilities:

Follow all company policies and procedures and enforce those with others

Monitoring field schedules and technician progress throughout the day while working with coordinators to consider best routes to minimize windshield time

Communicate with customers by telephone, email and in person while utilizing good judgement when choosing the appropriate method of communication

Performing client site walks and surveys while collaborating with the sales team

Attend company training when required (may require travel)

Overseeing projects according to specifications, project details and financial budgets, including project field execution, coordination, project estimating and design; ensuring quality control.

Improving productivity, quality and field installation standards

Selling and estimating of change orders and service contracts

Maintaining customer satisfaction by executing well thought-out and planned installation of systems

Demonstrate systems for clients and explain details such as the causes of false alarms

Building a technical team by recruiting, selecting, training, coaching, mentoring, counseling and disciplining while providing feedback and recommendations to management on their progress

Learning our products and services and keeping up-to-date with changes. Provide expert advice to management on technical issues

Providing feedback to the company regarding trends, service failures or customer concerns and implementing appropriate changes

Establishing and maintaining lasting relationships with clients by providing excellent support and response times

Investigating and solving customers' problems, which may be complex or long-standing and have been passed on by service technicians

Meeting with other departments, branches and managers to discuss possible improvements to the department

Supporting the field staff and management with a sense of urgency

Inventory management and just in time part ordering

Provide client support after hours, holiday and weekends as needed

Perform other duties as assigned Qualifications

Requirements

Minimum of five years of industry experience

Education: Must have a high school diploma or GED equivalent.

Relevant qualifications, such as certificates or diplomas are desired

Ability to coach others

Diagnose errors or technical problems and determine proper solutions

Seasoned professional

Highly organized

Analyzing information/Problem solving

Develop long-term relationships with clients while maintaining a high level of customer satisfaction

Ability to handle client complaints or conflicts

Confident in facing confrontations

Develop positive and productive relationships with sales and field staff

Teamwork oriented

Support management

Results driven

Meticulous in detail

Excels in time management

Computer skills along with some networking skills

Proficient in Microsoft Outlook and Word

Make sound decisions in the absence of detailed instructions

Self-disciplined

Good writing skills

Ability to prioritize and multi-task in a fast-paced environment

Excellent verbal communication skills

Adaptability

Ability to learn new products, systems, programs and skills

Knowledge of NEC, Building/Construction

Reading and interpreting construction plans

Knowledge of Fire Alarm, Burglar Alarm, CCTV, and Access control

Good driving record

Balancing competing demands while staying ahead of deadlines

Traveling as needed Physical Requirements:

The ability to communicate effectively by phone, fax, email, in person and the ability to read, write, type, kneel, stoop, reach and use stairs.

Pull and lift up to 80 pounds of weight and safely climb ladders while carrying 40 pounds.

Must have the ability to respond quickly to sounds and dangerous situations.

Requires the ability to move safely over uneven terrain or in confined spaces. Knowledge of

NEC

Fire Alarm

Intrusion Alarm

CCTV

Access Control Pluses

Journeyman Fire Card, Texas Fire License, Reg 4

Certification, Nicet Certification, Notifier Experience, Lenel Experience,

S2 Experience, SQL Database Administration, Alarm Agent Card

Benefits:

We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401(k), medical, dental and vision insurance, life insurance, paid company holidays, and paid vacations. *SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing. All resumes held in confidence.