Senior Claim Adjuster

Job Description

Ask Yourself This...

Are you someone who thrives working in a fast-paced environment? Do you enjoy providing support to others? If so, this may be the role for you. We are looking for an experienced Claim Adjuster to join our Claim department!

Who We Are

At A.I.M. Mutual Insurance Companies, we are committed to setting the standard in service excellence. We are guided by our founding principles to help employers effectively manage their workers’ compensation program, providing quality services to injured workers and creating safe workplaces. We are one of the largest regional workers' compensation specialists, and we credit our staff for putting their service-oriented work ethic and workers' compensation insurance knowledge into practice, every day, in all they do.

What we do...We provide a workers' compensation experience that ensures peace of mind for all.

Why we do it...To protect and support the well-being of all New England workers and their families.

How we do it...

Listening with empathy

Acting with compassion

Doing the right thing

Succeeding through collaboration

What You'll Do

The Senior Claim Adjuster works closely with injured workers, our policyholders, doctors, and others throughout the claim life cycle. This fast-paced, highly rewarding position is the main point of contact when a worker has been injured at work and requires complex care, evaluation, and support on their path to returning to work.

Ensures the equitable and justified investigation, evaluation and settlement/closure of workers' compensation claims in accordance with A.I.M. Mutual Insurance Company’s specified standards, industry requirements, and audit procedures.

Complies with all state and Federal regulations to manage lost time claims with generally clear coverage and compensability, lower severity injuries and medial complexity, and shorter disability durations.

This is a hybrid position after completion of initial training period.

We’re looking for someone that has:

at least an Associate’s degree along with relevant work experience or a Bachelor’s degree,

5 to 7 years of claim experience, preferably in workers’ compensation,

the ability to work independently, meet company/industry deadlines, is self-motivated, organized and prioritizes work,

exceptional communication skills and a strong attention to detail, and

has or is willing to pursue a professional insurance designation.

At A.I.M. Mutual Insurance Companies, we are committed to building a diverse and inclusive workplace, and we believe that all people are capable of great things. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Why work for us?

At. A.I.M. Mutual, we recognize the importance of having a highly experienced staff to meet day-to-day customer needs. Come be a part of a great team of people that strives to surpass customer expectations every day. Working for A.I.M. Mutual is not just a job, it’s a career.

We proudly offer robust compensation and benefits packages, including:

35-hour work week

Summer hours June through September

Competitive pay, with opportunities to advance

Medical, dental, vision plans and pet insurance

Employer-sponsored retirement plan with matching employer contribution

Tuition reimbursement

Company-paid life and disability insurance

Paid time off and generous holiday time

A.I.M. Mutual has also earned the 2024 Best Place for Working Parents business designation.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors; including, but not limited to - qualifications, relevant education, certifications, experience, skills, performance, travel requirements, and business or organizational needs. We may ultimately pay more or less than the posted range, and the range may be modified in the future, but we in good faith believe this is what we would pay for this role as of the time of posting. The full salary range for this role reflects the competitive labor market for all employees in this position across our industry and provides an opportunity to progress and develop within the role.

Thank you for your interest in joining the A.I.M. Mutual Insurance team!

Full-time

Hybrid remote