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Head of Agile

Company:
Ncr
Location:
Georgia
Posted:
May 14, 2025
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Description:

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

Job Title: Vice President, Agile Delivery

Division/Function:

Global Product

Reports to:

Chief Product Officer

Location:

Atlanta, GA – virtual

Type:

Full-time

Job Summary:

The Vice President, Agile Delivery is a strategic executive leader responsible for scaling a product oriented agile ways of working across global product and technology teams. This role leads a distributed organization of Agile Coaches, Scrum Masters, and Agile Delivery Managers to drive enterprise agility, foster a high-performing culture, and ensure consistent delivery excellence across regions.

As the global agility leader, this executive will serve as the architect of a scalable, federated agile model, bridging time zones, cultures, and business priorities. The role requires exceptional leadership, cross-cultural fluency, and the ability to influence stakeholders across functions and geographies.

Key Outcomes and Deliverables:

Global Agile Strategy & Transformation

Define and execute a global vision for agile delivery aligned with enterprise priorities and regional market needs.

Lead the transformation journey toward enterprise agility, integrating frameworks like SAFe, LeSS, or Spotify model across diverse teams.

Establish a global agile center of excellence (CoE) to standardize practices, training, and tools.

Leadership & Organizational Development

Build, lead, and mentor a global team of Agile Coaches, Scrum Masters, and Delivery Managers.

Promote talent mobility, skills development, and consistent coaching across geographies.

Foster inclusive team dynamics that respect cultural differences and empower diverse voices.

Agile Governance & Performance

Implement enterprise-wide agile metrics and delivery dashboards to drive accountability, transparency, and continuous improvement.

Partner with global product, engineering, and PMO leadership to optimize agile planning, execution, and throughput.

Ensure scalable delivery operations that adapt to regional business constraints, regulatory requirements, and market variations.

Cross-Functional Influence

Collaborate with regional business and technology leaders to champion agile mindsets and accelerate digital transformation.

Act as a trusted advisor to C-level executives on agile operating models, transformation success metrics, and enterprise change.

Cultivate global communities of practice and innovation forums that sustain agile maturity and knowledge sharing.

Minimum Qualifications and Experience:

12+ years in agile delivery, transformation, or enterprise coaching, with at least 5 years in global leadership roles

Proven experience implementing and scaling agile frameworks (e.g., SAFe, LeSS, Disciplined Agile) across international teams

Strong background in product-centric delivery, lean portfolio management, and agile governance

Track record of leading distributed teams across multiple time zones and regions

Executive-level communication, influencing, and stakeholder management skills

Agile certifications such as SAFe SPC, ICAgile, CSP, or PMI-ACP highly preferred

Bachelor’s degree in Business, Technology, or related field; Master’s degree or international experience is a plus

Key Competencies

Global mindset and cultural agility

Enterprise transformation leadership

Strategic thinking with outcome orientation

Servant leadership and coaching expertise

Data-driven decision-making and agile metrics fluency

Change management and influence across complex matrix environments

Preferred Distinctions

Experience in fintech, SaaS, or high-growth B2B environments

MBA or executive-level certifications in strategic marketing or digital growth

Working Style & Culture Fit

We are a performance-driven, values-anchored team that values curiosity, clarity, and creative thinking. Success here requires strategic agility, a test-and-learn mindset, and the ability to elevate a brand through both data and emotion.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.

R0152864

Remote/Remotely/Tele/Telecommute/From home

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