Administrative Assistant

Job Description

Position Summary:

Under the direct supervision of the Branch Manager, this position provides administrative and secretarial support for the branch. In addition to filing paperwork, answering phones, and fielding internal and external requests, you will work closely with the entire team as a hub for computer-based system adjustments and communication needs. The Administrative Assistant deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.

Essential Functions:

Establishes, develops, maintains, and updates the filing system for the branch. Retrieves information from files when needed.

Organizes and prioritizes a high volume of administrative work.

Sorts and distributes mail. Responds to regularly occurring requests for information.

Answers phones and takes messages or fields/answers all routine and non-routine questions.

Works independently and within a team setting on various projects.

Monitors reports daily and reconciles any inconsistencies.

Focal Point App (Employee access cards) management

Help coordinate branch events & celebrations.

Handles inter-departmental transfer of paperwork.

Orders office and warehouse supplies.

Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

Requires strong organizational skills and attention to detail.

Requires the ability to effectively build rapport with both internal and external customers.

Requires a positive attitude and ability to function both independently and in a team setting.

Must demonstrate integrity and perform duties in an ethical manner.

Must be able to prioritize multiple responsibilities and manage time effectively.

Must be computer literate in all Microsoft Office products.

Must be able to communicate in English with regard to the essential functions of the position.

Required Experience and Education:

Associate’s Degree preferred; high school diploma required.

Two years prior administrative experience preferred, one year required.

Physical Demands:

Requires visual, hearing, and speech acuity.

Frequently required to sit, stand, walk, and climb stairs.

Must be able to lift, carry, push and/or pull objects up to 20 lbs

Full-time