Program Manager (Release Train Engineer) - Software Infrastructure, IS

Job Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

18,000 trained professionals

350+ locations worldwide across 60+ countries

Fortune 500

Globally unified systemsJob Description

The Program Manager will fill the role of Release Train Engineer (RTE) for the Software Infrastructure Team. Software Infrastructure is focused on delivering the tools and capabilities our development teams need to deliver new business functionality by the Information Services department. The tools we provide are a critical technology enabler that ensures our company continues to be the recognized industry leader in global logistics.

The RTE is responsible for the facilitation of team events and processes and assists the teams in delivery of value. The RTE will communicate with stakeholders, escalate & remove impediments, help manage risk, and drive relentless improvement. The RTE will report into the Software Infrastructure Senior Manager and work directly with the Product Manager, Product Owners, Architects, Team Managers and various stakeholders across the company.

KEY RESPONSIBILITIES

Facilitate and coach the group through processes and execution to deliver value

Partner with the Product Manager and the Software Infrastructure Architects to maintain a strong narrative with clarity and purpose for the vision, strategy, and goals of the team

Facilitate team events including but not limited to PI (Program Increment) Planning, Scrum of Scrums, [LK1] ART Sync (if applicable), System Demos and Retrospectives

Identify, communicate, and lead resolution of issues or risks to execution and delivery

Support the creation, communication, and ongoing evolution of the Software Infrastructure roadmap in coordination with the Product Manager and Architects

Understand high-level technical design and requirements to support execution of the plan

Influence and participate in agile [AW2] release scoping

Partner with Product Management, Core and other Portfolio Architects as well as the Software Infrastructure Architects on release planning to the field and stakeholders[AW3]

Develop and publish metrics to track team progress and success

Lead and coach[AW4] teams in adapting to changes, new opportunities, and challenges that arise through relentless improvement of the team

This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

Downtown Seattle

Federal Way

Lynnwood

Bellevue (Factoria)Qualifications

MINIMUM QUALIFICATIONS

4+ years of Project or Program Management experience or Scrum Master/RTE

A passion to lead, inspire, facilitate and communicate

Driven towards relentless improvement

Strong understanding of a Systems Development Lifecycle (SDLC), Lean/Agile concepts,

In-depth knowledge of SAFe (Scaled Agile Framework) principles

Assertive personality, interpersonal and leadership skills

Change/Drive/Execution oriented - "Practical Idealist"

Demonstrated success in leading a complex and large team of teams

Able to facilitate meetings and coordinate across large groups of people

Ability to coach and mentor team members

Exceptional organizational and follow through skills

Excellent oral, facilitation, and written communication skills with a broad audience

DESIRED QUALIFICATIONS

Background in Software Development, Systems Administration or similar engineering roles

SAFe Certifications (Leading SAFe, Product Owner/Product Manager, Scrum Master, Release Train Engineer, etc.)

Four-year college degree in a related field or equivalent work experience

Strong knowledge of Azure DevOps or similar DevOps tools and demonstrated competency in leveragingt the tool to perform job responsibilities [AW1]

Additional Information

Expected base salary: $100,000 to $165,000

Expeditors offers competitive benefits to all full-time employees including:

Paid vacation

Holidays (10)

Flexible Days (2)

Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)

401(k) Retirement Savings Plan with employer match

Employee Stock Purchase Plan (ESPP)

Medical, Prescription Drug, Dental & Vision Coverage

Health Savings Account (HSA)

Life and Disability Insurance

Paid Parental Leave (additional eligibility criteria)

Dependent Care Flexible Spending Account (DC FSA)

Commuter Benefit

Employee Assistance Program (EAP)

Training and Personnel Development Program

Educational Assistance and Reimbursement

Position is full time (40 hours per week) Monday through Friday

All your information will be kept confidential according to EEO guidelines.

Full-time