Engineering Aide

Engineering Aide

Job Number: 357383

Category: Engineering First / Mid Mgmt

Description: Job Title: Engineering Aide

Location: Mossville, IL

Zip Code: 61523

Start Date: Right Away

Job Type: Contract, 24 Months

Pay Rate: Starting at $24.89 / hr

Schedule: 1st shift

Keywords: #EngineeringAide #EngineeringJobs

JOB RESPONSIBILITIES:

* Respond to dealer inquires from phone calls, emails and website submissions.

* Log the inquires into the Salesforce application.

* Utilize company's systems to look up answers.

* On occasion, may need to contact engineers to help answer the dealer inquiry.

* Main interaction is with the dealers via phone, email and web.

REQUIRED QUALIFICATIONS:

* High school diploma minimum

* Desirable to have associate or bachelor in a technical field

* Desirable to have mechanic or technician experience

* Computer skills including ability to learn a variety of applications (Salesforce, Cat systems)

* Microsoft applications knowledge

* Must have excellent interpersonal and communication (verbal and written) skills to respond to technical questions via phone or email.

* Team player and willing to reach out for assistance to be able to answer dealer inquires.

* Ability to process technical information

PREFERRED QUALIFICATIONS:

* Working knowledge of engines and engine components.

* Basic understanding of engineering systems including: Service Information System (SIS), Technical Marketing Information (TMI), HVC Desktop.

* Working knowledge of Salesforce.com applications.

Benefits:

* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision / glasses / prescription contact lens and eye test options available.

* On the job training / cross-training to develop and expand skills, creating opportunity for advancement and personal development. Tuition reimbursement available for relevant development opportunities.

* Life Insurance, disability insurance, and voluntary life insurance for family members available. Accident and critical illness insurance optional.

* Scheduled performance reviews create opportunities for advancement and pay increases.

* We have many success stories from individuals who took advantage of the training, cross-training, and personal development opportunities for advancement. We also have success stories of individuals who desired a reliable, scheduled and consistent career with appropriate work-life balance, health benefits and good job security. Whichever way you define success, this work culture cares about team members and treats each individual with dignity, inclusion, respect and recognition.

* A Referral Program compensates active employees for referring friends and former colleagues when the referral results in hiring the person. Our team has grown with referrals and internal promotions.

EOE/F/M/Disability/Veterans

Location: Chillicothe , IL

Minimum Experience (yrs):

Required Education: Not Specified

Benefits:

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