Phlebotomy Supervisor - Haverhill

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Job Summary

We're offering a generous sign-on bonus of $3,000.00 to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.

Under general supervision of the Lab Operations Director, the incumbent will provide oversight and leadership to the team responsible for lab services at the site. This role is responsible for coordinating the efforts of lab services drawn onsite and sent offsite for processing, as well as working with stakeholders across the MGB system to optimize workflows.

The Supervisor will also work alongside the other phlebotomists in blood draws when not performing administrative duties.

This position is also responsible for educating and training staff in the department.

We are currently hiring a full-time, 40-hour Lab Supervisor to work on site Monday-Friday from 8:00 am and 4:30 pm! Our Lab Supervisor play a vital role in providing high-quality care to our Lab patients.

Qualifications

Responsibilities:

Ownership of hiring and corrective action in conjunction with manager/director

Oversee phlebotomy operations with monthly statistics

Monitor staff productivity and provide appropriate feedback and oversee performance improvement.

Coordinate functions and activities of phlebotomy operations

Ensure timely and accurate payroll

Conduct performance evaluations

Handle patient concerns and ensure quality assurance

GDevelop conflict resolution and team coordination skills

Additional Job Details (if applicable)

Education/Degree requirements:

• Required: Requires completion of High School or Equivalent, and Certificate of completion in Phlebotomy or Medical Assisting or a phlebotomy course as part of an Associate or Bachelor Degree program such as nursing.

Remote Type

Onsite

Work Location

1 Parkway

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.