Technical Program Manager

Project Overview:

The goal of this team is to provide continuous long-term improvement to data center products and processes via escalation support & root cause investigation, analysis of production data trends & significant issues, corrective & preventive action, and proactive engagement with the partner teams.

Overall Responsibilities:

Use tools and techniques to explore and analyze data, identifying patterns, relationships, and trends.

Create visual representations of data findings through charts, graphs, and dashboards to make the data understandable.

Prepare reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes.

Collaborate/work with cross functional teams to understand data needs and enable making informed decisions based on data insights.

Filtering data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance.

Perform first level investigation of fleet data to identify issues associated with deployment/production and then create bugs to handoff to the correct partner teams for resolution.

Execute well-defined projects under limited guidance and communicate progress, risks, and mitigations

Consolidate information from tickets, bugs, documents into tracking sheet for team members and stakeholders

Effectively monitor and communicate progress, risks, and mitigations.

Perform technical due diligence to evaluate engineering scope, determine milestones, timeframe, and engineering resourcing needs.

Mandatory Skills/Qualifications:

Bachelor’s degree in Mechanical, Electrical, Industrial, Materials, or relevant engineering discipline or equivalent practical experience

5 years experience in program management

Experience in data analysis and visualization using SQL, JMP, or Python+

People Skills to work with and influence others

Experience managing medium to large projects

Non-Essential Skills/Qualifications:

Experience working in a data center environment

Experience managing large complex projects

Experience with New Product Introduction (NPI)

The target hiring compensation range for this role is $52.13 to $57.93 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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Client Description

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Temporary