Specimen Processing Supervisor

Specimen Processing Supervisor - Chantilly, VA - Tuesday to Saturday 1:00PM-9:30PMSupervise functions within the Specimen Processing department, which may include one or more of the following: Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Ensure maintenance of a safe, ergonomically sound, professional environment. Know and understand all functions of the department.

Pay Range: $58,656+ per year; Employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

Responsibilities

Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, Test In Question and some Problem Resolution Client Service functions

Oversees safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.)

Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines

Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP’s as indicated

Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director’s offices

Ensures all documentation is complete and reviewed as required for internal and external inspection/audit

Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competency requirements

Monitors incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical departments

May supervise packing and shipping of specimens to other laboratories, in accordance with IATA regulations

Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results

Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient requisitions

Demonstrates leadership skills in employee relations, scheduling, new employee onboarding, team meetings, coaching, performance management

Establishes and motivates a participative work environment that actively encourages and supports employee involvement.

Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff.

May track/enter time/attendance of employees

Prepares month-end reports

Investigates/resolves and responds in a timely manner to internal and external customer issues appropriately and effectively

Prepares schedules for department employees, maintains adequate coverage for department

Oversees and ensure adequate supply inventory for the department

Ensures continuous process improvement and/or standardization initiatives are implemented in accordance with established deadlines

Participates in the interview, selection, and hiring of new employees

Responsible for coaching, development, supervision, and succession planning of staff

Monitors ongoing performance of employees; provides corrective action and counseling as required. Prepares and administers annual performance reviews

Assists in ensuring fiscal responsibilities of the department are met which includes implementation of cost containment programs, management of overtime, participation in standardization initiatives and needs assessment for capital expenditures

Participates on Quest Management System (QMS) and Process Improvement Teams, or other initiatives to meet business objectives

Organizes and lead projects both within the workgroup and with cross-functional groups

Meet all deadlines assigned by the manager

Effectively works with Technical departments to resolve problems. Must have the interpersonal skills to gain cooperation with other departments, and foster continuous improvement

Excellent organization, communication, and interpersonal skills; is able to manage concerns of clients, technical departments, and employees in a professional manner

All other duties as assigned

Qualifications

QUALIFICATIONS

Required Work Experience:

Internal candidates require a minimum of two years in a Group Leader/related role

Preferred Work Experience:

5 years experience in a laboratory; Medical or production background preferred

Previous people leadership experience preferred

Physical and Mental Requirements:

Works in a biohazard environment, practicing good safety habits

Handles multiple tasks and works in a production environment

Must have the mental alertness and high energy required to appropriately perform job.

Knowledge:

N/A

Skills:

PC skills, MS Office applications

Excellent leadership, organization, communication and interpersonal skills, and ability to interact effectively with internal and external customers.

Monitor and provide a safe work environment, prepare incident reports and implement preventative measures

Act in a professional manner at all times.

Must be able to adjust schedule to meet business requirements, which may include extended hours.

Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos

EDUCATION Associates DegreeLICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-85177

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Regular Full-Time