Tour Receptionist- Cocoa Beach

Capital Vacations is the fastest growing company within our sector of the Hospitality Industry.

We provide best-in-class service, have an unparalleled product which offers our members access to (90+) internal club destinations as well as thousands more external destinations.

We provide opportunities to those wanting to join a dynamic, fast paced team driven to success and rewarded with industry leading compensation plans.

Purpose: Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Duties: * Greet and check-in guest * Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants * Run and prepare reports opening and closing * Answer phones * Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin.

Manager, etc.) * Provide information to guests about the area, including directions and show information * Coordinate with Sales Manager on any additional gifts to be issued for New Owners * Prepares count and profiles of tours for the entire day * Updates numbers to Sales Managers as more tours are added * Communicates with Admin Manager or Leads with unusual tours/gifts * Maintains clean lobby, stocks magazines or literature * Other duties as assigned Job Requirements * High School Diploma/GED * Prior Administrative experience Benefits: * Medical, Dental, Vision * 401k * PTO * Employee Travel Perks * $16/hr with an increase to $17/hr after 90 days Shift: * Day to early evening shifts * Weekend availability is a must