Ramp Operations Supervisor

Job Title: Ramp Operations Supervisor

Job Location: San Francisco-USA-94010

Work Location Type: On-Site

Salary Range: $71,530.60 - 85,412.85 About us

LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement

The Ramp Operations Supervisor is responsible for overseeing and coordinating all ground level activities related to aircraft catering and loading. The supervisor will ensure seamless operations, on-time performance, and adherence to company standards and regulatory requirements.

This position requires having fill schedule flexibility. You will work every shift at one time or another as the Ramp Operations Supervisors assigned to Ramp will all take their turns on each shift ( Day/Swing/Grave) for periods of time. Weekends will be part of the schedule.

Perks:

• Medical, Dental, Vision ELIGIBLE DAY 1!

• Employer-paid life insurance, AD&D, & and a variety of voluntary benefits. (ELIGIBLE DAY 1!)

• Tuition Reimbursement

• Vacation, Sick, and Holiday Pay

• 401(k) including company match

• Free Meals & Parking

• Flight Discounts

• Opportunities for Advancement

Main Accountabilities

Supervisor Responsibility

Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely

Conduct daily work group meetings

Schedule and control staff to meet labour productivity and overtime targets

Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)

Document and follow up on all department processes in order to implement improvements

Ensure on-time and accurate production and/or catering of all flights

Monitor and ensure compliance with all safety regulations

Other duties as deemed necessary

Leadership

Guide, motivate and develop staff within the Human Resources policies

Make the company's values and management principles live in the department(s)

Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations

Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems Knowledge, Skills and Experience

Bachelor's degree or equivalent knowledge preferred

Two to three years of related work experience required

Problem solving and leadership skills

Strong interpersonal and communication skills

Ability to develop and lead others to obtain desired results & achieve productivity goals

Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations

Excellent verbal, written and organizational skills required along with the ability to multi-task

Good knowledge of Microsoft Office and Windows-based computer applications

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Permanent