Note: Get some strong candidates from manufacturing industry, CSM - knowledge in MCO Job Description: 8 to 12 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment • At least 12 to 14 years of experience in the IT Industry Experience Roles & Responsibilities : • Provide domain, architecture, and the technical aspects of the project.
• Participate in requirement gathering meetings and provide inputs to the developers based on the requirements.
• End to end guidance and review of Modular Implementation & customization in ServiceNow • Hands-on experience in implementing in multiple ServiceNow Modules and 3rd party integrations • Guidance on Implementation of ServiceNow Modules, primarily MCO, CSM, ITSM and Platform Configuration • Client and Server APIs i.e.
GlideDialogWindow, GlideForm, GlideAggregate, GlideRecord, etc • Validate requirements and highlight discrepancies • Design solution and suggest technical best practices • Ensure information is accurate and feasible Certifications : • ServiceNow Administration certification • ServiceNow Implementation Specialist Certification(various tracks) • ServiceNow Master Architect Certification(optional)
Full Time