Technical Writer

Job Title: Technical Writer Location: Hybrid Work Model Reporting to Winchester, VA or Pensacola, FL Pay Rate: 30/hr W2 Position Type: Multiyear Contract Description Skill Requirements and Task Responsibilities Software Skills: • Microsoft M365- Intermediate knowledge • Adobe Experience Manager (AEM) • Asana • SharePoint • Adobe Premier Pro (Intermediate/Advanced) • Adobe Firefly Key Skills Needed: • Writing expertise o Technical (e.g., step/action procedures) and creative writing (MSR engagement) examples) • Communicating with others o Communicating at all levels and platforms • Video Editing • Time Management o Adjusting priorities repeatedly to meet deadlines o Should I attend this meeting or are meeting notes acceptable • Critical thinking and quality decision making o Adjusting priorities o What content to put in the manual/what to not add o Consider impact to the MSR/flow of the call o Does this apply to CCO and BOD o Is there any risk for dollar loss or increasing handle time • Attention to detail • Ability to negotiate deadlines and deliverables Tasks to be completed • Update QS eNet Landing page • Reworking/cleaning up the manual o Update all QS Manual pages to searchable manual pages • Archiving old eNet pages • Organizing the SharePoint document library o Ensuring we have a clean and easy to use Document Library and all outdated documents are archived • Updating all the forms in SharePoint to Nintex that haven’t been • Enhancing/updating the QS Leave Calendar in SharePoint Ref: #850-Rockville (ALTA IT)