IT Technician

System One is seeking an IT Technician for a large energy company in Overland Park, KS.

The ideal candidate will be available to work fully onsite and have a valid driver's license, as some local travel will be required.

JOB SUMMARY Monitor multiple information technology systems and perform incident management and/or address service requests related to IT systems and applications Responsible for IT assets, per defined processes as required by position.

Utilize Service Now and Power BI reports to monitor IT asset health and identify lost or missing assets.

Monitor physical inventory in the stock rooms and warehouses to ensure sufficient inventory of desktops, laptops, and accessories are available Perform basic application and infrastructure monitoring functions.

Create and route basic Service Now Incident tickets to appropriate IT teams and resolve/close IT tickets as they are completed.

Working knowledge with current infrastructure technologies and the ability to understand and support the following as required by position: Desktop/laptop hardware, operating systems, and Office suite IP networking Event monitoring, logging, and data collection techniques Virtualization Technologies Windows desktop operating system Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position: Windows servers Linux Operating systems CISCO switching and routing Ref: #208-Eng Tulsa