Mitigation Project Coordinator - Reno, NV

Job Description

Salary: $18 - $23 DOE

Title:Project Coordinator

Location:Reno, NV

Want to be a difference maker? We provide homeowners peace of mind so they can focus on what matters most!Come work as aMitigationProject Coordinatorwith Paul Davis Restoration and you too can become a Difference Maker. Our project coordinators assist both residential and commercial customers who have experienced property damage due to floods, fire, mold, wind, broken pipes, or malfunctioning appliances.We are looking for dedicated individuals who can provide extraordinary care serving others in their time of need.

This is an extremely important role in our company, and we are looking for the best of the best to fill it. Paul Davis Restoration takes pride in looking for professional, hard working, and reliable individuals to be part of our difference maker team!

About Us

Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results!

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on being Difference Makers by living our Vision, Mission and Values to be more than just a service provider!The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service.

What does a Project Coordinator with Paul Davis do?

Supervise and respond to all activities related to assigned program work and tasks assigned by Project Manager

Oversee, schedule, and supervise assigned projects from start to completion

Coordinate and monitor customer/homeowner quality service on a day to day basis

Ensure that all QA/Warranty work on an ongoing basis is completed as it arises

Interface with Emergency Services Operations Manager for project process, completion, conditions, and in preparation of new losses on all new projects

Maintain constant communication with property owner

Schedule the completed job tasks to include but not limited to updating all job management software, updating files, and ensuring technicians' performance

Start job in a timely manner and secure necessary permits

Administer and oversee work orders and follow the progress of assigned work

Maintain documentation on personal inspections and project flow

Professionally handle all concerns and complaints in a timely manner

Manage final walk, scope completion, and sign COC at completion of all EMS projects

Deliver job file for closing

Estimate emergency services billing and come to an approved scope of repairs with insurance adjusters and/or homeowners as the need arises

Participate in the A/R collections

Participate in reconstruction and contents job duties as the work flow dictates

Participate in marketing and business development as assigned

Complete special assignments as requested by supervisor

Provide input to other management based on observations from the field

Professionally represent the Paul Davis vision and values

Maintain professionalism with project conditions: (i.e.: workmanship, homeowner relationships, safety, cleanliness, and trades people conduct)

Manage job to speedy conclusion

Please note that the described duties and responsibilities are not a comprehensive list and that additional tasks may be assigned to the employee from time to time

Job Requirements

1-2+ years of experience in a relevant role preferred

High School diploma or equivalent

Mitigation experience is a plus but not required

Highly organized and attention to detail with problem-solving abilities

Ability to multi-task and prioritize while communicating effectively

High-level communicator

Proficient in Microsoft Office

Hours

A typical shift for this position is 8am 5pm, Monday Friday

Benefits

3 weeks of paid time off

7 company paid holidays

401(k) with company match

Medical, dental, vision, life, supplemental, and disability insurance offered

On-the-job training to develop new skills

We support and hire Veterans and we are an equal opportunity employer.

Full-time