Workforce Development Manager - Dallas, TX

Requisition Number

446255BR

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Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Equinix is the world’s digital infrastructure company, and we are looking for a passionate and experienced Workforce Development Manager to drive the growth and success of our global internship and apprenticeship programs within our IBX (International Business Exchange) Operations.

As the Workforce Development Manager, you will design, implement, and manage scalable, high-impact programs that attract, train, and retain non-traditional talent across regions. This is a strategic role that requires deep collaboration across internal departments and external partners to ensure our programs align with business needs, local compliance standards, and Equinix’s talent development goals.

Your work will directly have an impact on our ability to grow our operations workforce with high performing, committed employees by creating robust training pipelines that lead to long-term careers in data center operations.

Responsibilities

Program Strategy & Design

Define the global strategy and framework for Equinix’s internship and apprenticeship programs across all regions, with focus on Data Center Operations roles

Develop standardized curriculum pathways tailored to career paths such as mechanical, electrical, HVAC, fiber, and building systems

Create scalable and locally adaptable onboarding models to ensure compliance with regional laws, standards, and education systems

Establish and track success metrics including intern-to-employee conversion and long-term retention

Socialize, Communicate, and Report on Internship program implementation and performance to stakeholders

Develop projections for intake volumes in coordination with Workforce Planning team and manage intake processes for the program to projections

Curriculum & Assessment

Collaborate with subject matter experts and instructional designers to develop competency-based curriculum

Design and deploy robust assessment strategies to evaluate both participant learning and instructional effectiveness

Continually improve curriculum based on feedback, performance metrics, and evolving business needs

Stakeholder Collaboration

Partner with internal stakeholders including IBX operations leadership, operations engineering, technicians, Talent Acquisition, HR, and Legal to ensure alignment and support

Serve as the primary liaison between the Global Operations Academy and external partners such as trade schools, universities, government workforce boards, and community organizations

Program Execution & Management

Manage the end-to-end execution of programs, including recruitment, onboarding, training delivery, evaluation, and transition to full-time roles

Monitor and report on program outcomes including candidate diversity, performance, and attrition data to inform decisions and demonstrate impact

Create repeatable processes and toolkits to scale programs globally.

Minimum Education Required

High School/GED

Job Category

Management

Additional Qualifications/Responsibilities

Qualifications

Required

Bachelor's degree in Business Management, Instructional Design, Education, or equivalent combination of education and work experience

Minimum of 5 years of experience in workforce development, learning & development, or a related talent-building field

Proven ability to manage complex, multi-region programs with a focus on non-traditional talent pipelines

Experience working with external educational institutions and government agencies

Preferred:

Familiarity with skilled trades, data center operations, or infrastructure industry

Experience creating and evaluating learning assessments and instructor performance tools

Knowledge of U.S. Department of Labor Registered Apprenticeships or similar global frameworks

Success Measures:

High intern-to-full-time hire conversion rate

Low attrition and high performance of program graduates

Positive feedback from internal stakeholders and external partners

Increased access to talent from diverse and non-traditional pathways

Scalable and repeatable programs implemented in multiple regions

Job Code

IT Information Technology

Company

Equinix