Quality Control & Account Boarding Specialist

Job Description Job Title: Quality Control & Account Boarding Specialist Pay rate: $26.92/hr Location: This is a hybrid role based in West Des Moines, IA 50266.

(To work from home, candidates must have a dual monitor setup or an oversized monitor.) Overview: The Merchant Services Operations Group is seeking a Quality Control & Account Boarding Specialist to support onboarding operations, specifically for the Add Locations Team.

This role will focus on data entry, account boarding, quality control, and peer review, ensuring accuracy and compliance in the account setup process.

Key Responsibilities: • Perform data entry, account boarding, and quality control checks for new merchant accounts.

• Conduct peer reviews to ensure accuracy and adherence to regulatory and compliance requirements.

• Help implement the 100% QC process for Add Locations to improve accuracy and cycle times.

• Clearly communicate errors and discrepancies to relevant stakeholders.

Qualifications: • Experience in merchant services, payments, or financial services account boarding.

• Strong background in data entry, quality control, and peer review.

• Detail-oriented with excellent problem-solving and process improvement skills.

• Ability to work under tight deadlines in a fast-paced environment.

• Strong sense of professionalism and ability to communicate both orally and in writing.

• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems is a plusEEO/AA Employer/Vet/Disabled.The Know Your Rights poster is available here: pay transparency policy is available here: temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law.

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also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.#8824 Company Description This company offers growth and a great group of people to work with.