Senior Director DevOps & Cloud Engineering

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at

Who are we hiring?

The Senior Director DevOps & Cloud Engineering leads our cloud engineering standards and automation strategy for the organization while delivering an enterprise class ‘platform as a service’ catalog inclusive of database, application, and middleware services. The Senior Director is primarily responsible for setting the standards, practices and business process around the automation and development engineering practices and pipelines, as well as the sustainment of all continuous delivery and continuous integration capabilities. The Senior Director is expected to be a disruptive force in the business identifying processes and systems that would benefit from rethinking the way MSG scales our applications and workflows while simultaneously developing the roadmap to evolve past current DevOps standards to NoOps and beyond, leveraging emerging technologies including but not limited to AI. Lastly, this leader manages a team of highly skilled devops engineers who align closely with the application development and enterprise architecture teams along with Agile processes.

What will you do?

Lead the organization's cloud and DevOps strategy, ensuring successful delivery of complex technical solutions across our operating companies

Develop and implement the organization's cloud and DevOps strategy to ensure alignment with business goals and objectives

Lead and manage the Cloud and DevOps Delivery team, providing guidance, support, and mentorship to team members

Manage expenses to budget and always focus on optimizing the portfolio for streamlined operation

Oversee the successful delivery of complex technical solutions, ensuring high-quality and timely delivery

Lead automation efforts wherever possible to constantly look for efficiencies for cloud engineering, application engineering and quality engineering

Collaborate with cross-functional teams to identify and implement best practices for cloud and DevOps processes and tools

Work closely with multiple stakeholders including engineering, qa, Information Security, system administration, networking, etc.

Ensure compliance with security and data privacy protocols for all cloud and DevOps projects

Develop and maintain relationships with clients, understanding their needs and providing strategic guidance on cloud and DevOps solutions

Monitor and report on key performance indicators and metrics for the Cloud and DevOps Delivery team, making adjustments and improvements as needed

Drive innovation within the organization by promoting a culture of continuous learning and improvement in cloud and DevOps practices

Stay updated on industry trends and advancements in cloud and DevOps technologies, and make recommendations for their integration into the organization's strategy

What do you need to succeed?

Bachelor’s degree in Computer Science, Business Administration or related technical field. Graduate degree preferred.

15+ years of Technology leadership experience preferably at a Fortune 500 company

10+ years in a hands-on technical engineering or development role - this role will require hands-on work

Excellent people management and leadership capabilities and ability to effectively prioritize, execute, and delegate tasks in a high-pressure environment

Direct management of cross functional, sourced, or matrixed teams specially working with outsourced suppliers

8+ years working with public cloud services providers specifically AWS – as a consumption of platform services and automation and scaling of services

Experience with advanced platform-based technologies – docker, Kubernetes, cloud foundry and Jenkins as an example

Ability to manage a budget and have a focus on optimization

Deep understanding of IT financial structures and ability to manage to corporate financial practices and goals, including drivers of process cost

Experience working with a wide range of open-source tools and distribution engines

Demonstrated success leading large-scale initiatives/transformations

Deep understanding of infrastructure automation, instrumentation, and fulfillment technologies

Strong negotiating, influencing and problem resolution skills

Knowledge of business environment, service requirements and media entertainment culture preferred

Experience developing complex global distributed software solutions residing within multiple country borders (specifically EU and APAC) preferred

Experience working on global projects and with globally distributed teams preferred

Special Requirements

Periodic travel to NYC, Burbank and Las Vegas as business needs arise

Ability to regularly work non-traditional work hours to meet the needs of our globally distributed organization

#LI-Onsite

Pay Range

$160,000—$270,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.