Front Office Associate

Job Description

Salary: $15.00+ DOE

We are currently accepting applications for Front Office Associate. OurFront Front Office Associatesare the first to interact with patients in our office. Front Office Associatesare critical to our success in providing positive and memorable experiences for our patients.

Front Office Associateswill:

Be compassionate, patient, and professional with patients and staff.

Maintain a positive attitude at all times, even during stressful or difficult situations.

Communicate professionally and clearly.

Treat patients with empathy.

Front Office Associate daily duties vary, but include the following:

Politely greeting patients and guests at the front desk.

Answering calls professionally, paging and routing them appropriately using amulti-line phone system.

Scheduling, confirming, and rescheduling appointments.

Registering patients and updating information.

Scanning and accurately archiving patient documents in our Electronic Medical Records system.

Determining, collecting, and processingcopayments.

MaintainingHIPAAprivacy and providing a Notice of Privacy Practices to patients.

Educationand Experience Requirements

OurFront Office Associatesmusthave a High School Degree, or equivalent.

OurFront Office Associatesshouldhave related experience in a medical setting but experienceis notrequired.

Full-time