DEVELOPMENT DATABASE ADMINISTRATOR

Job Description

ST. COLETTA OF GREATER WASHINGTON CLASS SPECIFICATION

Development Database Administrator

Definition

Under direct supervision of the Chief of External Affairs, the incumbent is responsible for managing and maintaining the integrity of the Raiser’s Edge database to support effective fundraising, reporting, and strategic decision-making. This individual will oversee data entry, reporting, training, system integrations, and data hygiene to ensure optimal performance of development operations.

In accordance with the federal wage-hour laws, this is a non-exempt position and is not subject to the Fair Labor Standards Act’s (FLSA) minimum wage and overtime pay requirements.

Other Performance Measures:

Successful performance on the job requires following safety guidelines and policies to reduce accident or injury to self or students, school dress standards, proper attendance and leave policies, and compliance with other policies set forth in the Employee Handbook. Creativity, initiative and effective problem solving is also important to the success of the incumbent.

Examples of Essential Functions

Database Management

Maintain and update constituent records in Raiser’s Edge.

Ensure data integrity and accuracy across all development-related systems.

Manage data imports/exports for direct mail, email campaigns, and other outreach efforts.

Oversee user access, permissions, and security.

Troubleshoot user issues and liaise with Blackbaud and other technical support providers.

Reporting and Analysis

Create and maintain detailed reports and dashboards to support fundraising initiatives.

Design and build complex queries and lists for mailings and campaigns.

Provide ad-hoc reports to support donor relations and development planning.

Finance Support

Collaborate with the Finance team on monthly close and reconciliation processes.

Ensure accurate coding and timely entry of donations and revenue.

Reconcile gift data in Raiser’s Edge with accounting records in financial systems.

Maintain clear documentation to support audits and financial reporting.

Training and Support

Development Database Administrator

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Train development staff and other users on Raiser’s Edge best practices.

Develop and maintain documentation on policies, procedures, and training materials.

Serve as the in-house expert on Raiser’s Edge functionality and tools.

Data Quality and Accuracy

Identify and correct duplicate, outdated, or inaccurate records.

Lead proactive data hygiene and quality control efforts.

Scrub data before sending files to third parties (e.g., mail houses).

Technical Administration

Ensure regular and secure backups of the Raiser’s Edge database.

Maintain disaster recovery protocols.

Stay current on new Raiser’s Edge features and lead implementation/testing of new add-ons or updates.

Required Qualifications:

Knowledge of word processing software (MS Office applications including Word, Excel, PowerPoint and Access). Knowledge of Canva is helpful.

Excellent organizational and problem-solving skills.

Strong attention to detail and a commitment to data accuracy.

Proficient in Microsoft Office Suite, especially Excel.

Ability to manage confidential donor and organizational information with discretion.

Effective communicator and team player with the ability to work independently.

Knowledge of Raiser’s Edge or other fundraising software applications highly desired.

A self-starter who can bring new ideas to the table.

Ability to follow projects through and problem solve.

Strong writing skills.

Strong interpersonal skills, capable of working comfortably with a variety of individuals at all levels and with diverse work styles.

Ability to develop and maintain positive relationships with clients, collaborators, co-workers and donors.

Ability to work independently and effectively in groups.

Ability to communicate verbally and in writing.

Strong conceptual and organization skills with attention to detail and meeting deadlines.

Successful completion of the required training courses within a specified period of time.

Tuberculosis screening to assure no significant risk to the health and safety of others.

Successfully passing a criminal background investigation and pre-employment and random drug screenings.

Sensory Requirements

Most tasks require visual perception and discrimination. Some tasks require oral communications ability. Some tasks require the ability to perceive and discriminate sounds.

Full-time