Account Manager

Job Description

WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

** Base Salary + Generous Commission Structure **

SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:

Personally exhibits, recruits and coaches associate consistent with Core Behaviors

Responsible for promoting culture of safety

Manage new and existing customer relationships

Maintains a thorough knowledge of products

Presents products to customer

Follows through with customer to ensure satisfaction

Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.

Studies product information, attends seminars, supervises tests of products

Attends and contributes to company sales meetings and technical sessions.

Provides customers with all literature and promotional materials they need to enhance their productivity.

Provides the General Manager with information about the market regarding trends, new products, market share in existing and potential accounts.

Proactively solve problems for customers

Build and sustain positive customer relationships

Provide and coordinate technical support as needed

Support and expand onsite sales and service

Communicate customer and market issues to company management

Perform other duties as assigned

Perform all work in accordance with ISO processes and procedures

QUALIFICATIONS:

High levels of product knowledge

Excellent written and verbal communication skills

Excellent interpersonal skills

Competent with the use of computer software specific to the operation

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibility. May provide indirect supervisory input.

EDUCATION and/or EXPERIENCE:

High School diploma required

Bachelor’s degree in a related field preferred

2-5 years' experience in a similar position required in Industrial Sales

Previous sales or customer service experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

None required

WORK ENVIRONMENT:

Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms. Employees are required to use computers and other equipment.

Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.

PPE REQUIRED:

Eye protection, ear protection, and as required by the customer, steel-toed shoes, and head protection.

BENEFITS:

Health Insurance BCBS of OK HDHP

HSA with Employer match (must meet criteria)

Dental and Vision Insurance

401K Plan and Company Match

FSA (Full FSA, Limited FSA, and Dependent FSA)

Company paid Long Term and Short-Term Disability

Company paid basic Life Insurance and AD&D/

Supplemental life and AD&D/Dependent life

Ancillary Critical Illness Insurance (Wellness Rider Included)

Ancillary Accident Insurance (Wellness Rider Included)

Ancillary Hospital Indemnity

Employee Assistance Program (EAP) – Includes concierge services and travel assistance.

Paid Time Off

Holiday Paid Time Off

Gym Reimbursement

Quarterly Wellness challenge with a chance to will money or prizes

Tuition Reimbursement – after 1 year of employment

*BlackHawk Industrial is an Equal Opportunity Employer

**BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Executive Search Firms and Staffing Agencies: Please be advised that BlackHawk Industrial only accepts resumes from agencies with which we have an executed contract and proactively engaged with. Accordingly, BlackHawk Industrial and any of its affiliates is not obligated to pay referral fees to any agency that is not party to an agreement with BlackHawk Industrial. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of BlackHawk Industrial.

Full-time