Sales Application Engineer

Job Description

JOB SUMMARY

The Application Engineer drives the commercial process, working in conjunction with the sales teams to sell custom engineered to order type product(s). Application Engineers learn to identify commercial and technical issues to assure complete customer satisfaction through all stages of the sales process.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Customer Experience:

Build and maintain strong relationships with customers to ensure ongoing customer satisfaction

Understands needs in the market by visiting customers

Understands customer needs and develops solution for those needs

Works together with Sales, Order Handling & Project Management to ensure improving/ongoing customer satisfaction

Host customers during onsite visits, inclusive of tours, meals, product technical reviews and commercial negotiations

Product Excellence:

Develop and present product and product training material

Assists in the definition and communication of the value proposition of the product, to the customer

Define and communicate product value propositions

Provide product, application and technical support to the Sales Team

Commercial Results:

Create demand through technical promotion, providing solutions and value selling

Collaborate, develop and implement plans to meet commercial objectives

Drives achievement of orders & profitability targets in collaboration with sales team

Prepare complete, accurate, on-time proposals leveraging a competitive solution, addressing customer needs, while outperforming competition

Issue proposals to customers and supports commercial and technical inquiries

Prepares accurate cost estimates to support proposals

KNOWLEDGE, SKILLS & ABILITIES

Excellent communication skills

Strategic thinker with relationship building skills

Problem solver mentality; strong analytical and decision making skills

Well organized with exceptional written, verbal and formal presentation skills

Exceptional track record of dealing with and influencing internal and external customers

Ability to motivate stakeholders to achieve results through teamwork

EDUCATION AND EXPERIENCE

Required Education / Experience

Bachelor’s degree in Engineering or related field

Preferred Education / Experience

§ 3-5 years of customer facing roles

Up to 5 years of results-oriented experience in marketing and/or sales environment

Strong knowledge of the electric power industry

Bidding/proposal preparation experience

SAP Experience

ADDITIONAL INFORMATION

Key Working Relationships

Functional Leaders: Engineering, Human Resources, Sales Operations, Sourcing, Operations

Physical Demands

Must be able to stand for extended periods of time

Working Conditions

Shop-floor and office environment, located on large manufacturing campus

Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.

Full-time