Technician III, Production Maintenance

COMPANY OVERVIEW:

At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.

As a Technician III, Production Maintenance, you will be responsible for overseeing the activities of the on-shift Production Maintenance Team. This role also involves maintaining, troubleshooting, and repairing product contact equipment to ensure compliance with HSE, quality, and productivity standards, in alignment with Alcon's guidelines for an effective equipment maintenance program.

In this role, a typical day will include:

Govern the in-house escalation process for on-shift mechanical activities to ensure timely and effective issue resolution.

Mentor and upskill team members in electro-mechanical knowledge related to Compounding, Filling, and Packaging equipment/systems. Coordinate mentorship efforts to minimize variation and noise in shift activities.

Own and guide spare parts requirements for primary equipment areas (Compounding, Filling, Packaging). Apply the bathtub curve reliability model to assess early, constant, and wear-out failures, aligning spare parts stock levels with preventive maintenance (PM) effectiveness.

Support the Maintenance Lead in developing annual maintenance budget forecasts to ensure accurate financial planning.

Perform basic temperature (TT) and pressure (PT) calibrations on Compounding reactors, mix tanks, and Filling transfer lines/equipment.

Assist in daily production support tasks such as bottle/carton format changes, applying SMED (Single-Minute Exchange of Die) best practices to meet product quality and output goals.

Comply strictly with GMP and GDP requirements, including adherence to SOPs, PMs, and CMs. Promptly report any discrepancies or deviations.

Provide clear technical guidance, both verbal and written, in support of Documented Corrective Trends (DCTs) and Non-Conformance Investigations (NCIs). Ensure timely completion of corrective actions and CAPAs.

Take full ownership and accountability for personal and team compliance with all safety protocols, while identifying and driving safety improvement opportunities.

Coordinate and oversee contractors/vendors during maintenance and equipment improvement activities. Conduct pre- and post-engagement reviews as required by Supervision.

Deliver in-house technical support during commissioning activities for existing, new, or retrofitted plant equipment.

Lead and maintain 5S initiatives and support Continuous Improvement (CI) projects using system trend analysis where applicable.

Be available and willing to work overtime as needed; Lead Mechanic presence is preferred during all overtime hours. This role operates on a rotating three-shift pattern.

Maintain effective communication with key stakeholders (e.g., Compounding, Filling, Packaging, HSE) to ensure quality maintenance services are delivered.

Provide clear verbal updates during shift handovers, tier meetings, and maintain accountability for all on-shift mechanical activities, including equipment downtime.

Oversee shift documentation and lead the development, review, and improvement of job aids and one-point lessons for Process and Packaging equipment.

Ensure incoming inspection of medium- and low-risk Controlled Supply Items (CSIs), including review of material certificates, CoCs/CoAs, and usage approval in GMP environments as per SQA guidance.

Perform any other duties as assigned by Supervision.

WHAT YOU’LL BRING TO ALCON:

Higher Nitec, Nitec, or Diploma in Engineering, Manufacturing, or a related discipline within pharmaceutical manufacturing.

Minimum 3-5 years of hands-on experience in pharmaceutical processing, particularly in equipment maintenance. Familiarity with Maximo, as well as experience in electrical, instrumentation, mechanical control systems, calibration, and validation, will be advantageous.

Strong technical aptitude and troubleshooting skills.

Ability to work independently with minimal supervision.

Solid interpersonal and communication skills.

Proficient in basic computer applications.

Capable of working in a cleanroom environment while adhering to GMP standards.

Self-motivated and proactive, with the ability to take initiative and contribute in a team-based setting.

Experience working with cross-functional teams to achieve operational goals.

General knowledge and application of aseptic techniques.

Proven ability to build strong working relationships with Operations Managers, Engineering Group Leaders, and functional teams.

Willingness and ability to work on a 12-hour rotating shift schedule.

HOW YOU CAN THRIVE AT ALCON:

At Alcon, we are committed to fostering a work environment where our employees can grow, innovate, and excel. Here’s how you can thrive in your role with us:

Career Growth & Development – Gain access to continuous learning opportunities, leadership training, and career advancement programs to support your professional journey.

Collaborative Culture – Work alongside passionate and diverse teams in a dynamic and inclusive environment that encourages innovation and teamwork.

Impactful Work – Be part of a purpose-driven company that is improving lives by advancing eye care solutions worldwide.

Recognition & Rewards – Your contributions are valued and recognized through competitive compensation, performance incentives and career progression opportunities.

Global Exposure – Join a world-class organization with opportunities to collaborate across international teams and gain global industry insights.

Work-Life Balance & Well-Being – Enjoy employee wellness programs, flexible work arrangements and initiatives that support your well-being.

At Alcon, we empower our people to make a difference while growing their careers in an exciting and supportive environment. Join us and see brilliance in every opportunity!

ALCON Careers

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