supervisor, pre & post-analytical (CPT)

We are so glad you are interested in joining Sutter Health!

Organization:PAMF-Palo Alto Medical Foundation ALD

Position Overview:Supervises and oversees the day-to-day operations and activities of assigned laboratory function(s) involved in pre- and/or post-analytical work. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to department, affiliate,

operating unit, and/or system standards, policies and procedures, regulatory standards, and applicable laws and regulations

Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts.

Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive

outcomes.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma or equivalent education/experience

CERTIFICATION & LICENSURE:

CPTI-Certified Phlebotomy Technician I

OR CPTII-Certified Phlebotomy Technician II

TYPICAL EXPERIENCE:

5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Solid understanding of pre/post analytical laboratory operations and workflows and how departments.

process/workflow impacts other flows or departments.

Well versed in all aspects of office procedures, phlebotomy and medical terminology as pertains to

laboratory testing requirements and processing

Knowledge and understanding of applicable local, state, federal and other health care laws, regulations

and requirements – e.g., The Joint Commission (TJC), Clinical Lab Improvement Amendments (CLIA), Medi-Cal, Medicare.

Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to

motivate and engage others.

Demonstrated ability to identify and resolve technical and operational issues problems as guided by

policies, and procedures, or guidance from leadership.

Understands age specific needs in providing care to patient population served.

Verbal and written communication and interpersonal skills.

Ability to handle difficult circumstances and make sound business decisions with little direction.

Demonstrates organizational and time management skills, with the ability to prioritize multiple

projects while delivering quality service/achieving business results.

Demonstrates commitment to providing exceptional customer service and responding to customer

needs/requests in a prompt, courteous manner.

Ability to use essential software and applications associated with the role’s duties and responsibilities.

Job Shift:Varied

Schedule:Full Time

Days of the Week:Variable

Weekend Requirements:As Needed

Benefits:Yes

Unions:No

Position Status:Exempt

Weekly Hours:40

Employee Status:Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $39.88 to $51.82 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

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