Job Description
The Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel.
Job duties include:
1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate.
2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue.
3. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues.
4. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls.
5. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures.
Qualifications: Front desk experience in a hospitality/hotel environment a plus. Must maintain a professional appearance and a cordial attitude towards all guests and staff. Must be people oriented and able to work independently or with others as needed. Must be able to follow written and/or oral directions in English.
Email resumes or apply in person at Homewood Suites by Hilton 4750 E Cotton Center Blvd Phoenix AZ 85040 Resumes may be faxed to Attention: General ManagerCompany Description
Henderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.
Part-time