Office Assistant

Overview

Position: Office Assistant

Location: Eldersburg, MD

Type of Employment: Part Time

Schedule: Weekdays (hours vary), 2 evenings till 7 pm per week

Compensation: Starting at $15.00/hr

At NovaCare, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong: Our mentorship and orientation programs ensure a successful transition

Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

Answer and direct telephone calls and schedule and coordinate patient appointments

Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.

Prepare patient intake forms prior to appointments to ensure timely service.

Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed

Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.

Ensuring compliance with healthcare regulations and company policies

Assist Patient Service Specialist with faxing and filing as needed

Maintain inventory and stock new inventory

Keep all linens and restroom products fully stocked

Maintain disinfectant spray bottles for the gym for patients and members

Qualifications

Minimum:

High School Diploma or GED

Preferred:

Experience working in a healthcare office setting

Customer service skills

Additional Data

Equal Opportunity Employer/including Disabled/Veterans