Medical Records Coordinator

Our Mission:

MDpanel is one of the largest providers of expert medical opinions in the United States. We are committed to being the most coveted partner for physicians, carriers, attorneys, and patients by connecting those in need of medical opinions with the most qualified and highly regarded medical professionals in the U.S. MDpanel allows our member healthcare professional partners to maximize their time and produce unparalleled revenue opportunities. In return, our carrier and attorney clients receive timely, complete, thorough, and easy-to-understand opinions to support the medical legal inquiry. MDpanel is revolutionizing the medical opinion space by creating the first true marketplace to connect those in need of medical opinions to those capable of providing them. Unlike traditional, services-based models, we are devoted to our healthcare professionals and are relentless about removing the burden of administration, securing exam volume, preparing for and supporting physical examinations, backend processing, report submissions, and billing. And, at the heart of MDpanel, our team is committed to delivering an unparalleled experience for all stakeholders. We think big, start small, and move fast. Our culture is built on supporting each other with accountability, transparency, and passion for our mission.

Position Summary:

The Medical Record Coordinator plays a critical role in the efficient management of medical records through the organization. This position is responsible for prioritizing and processing files daily to ensure timely handling and preparation for upcoming evaluations. The coordinator works closely with internal teams, physicians, vendors, and attorneys to monitor work-in-progress reports, track deadlines, and ensure records are advanced according to schedule. Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment are essential for success in this role.

Essential Roles and Responsibilities:

Assign files to be sorted by the MRR (Medical Record Review) team; ensure timely return of completed files and maintain quality in accordance with physician experts’ preferences

Prepare and organize physical records for shipping, following physician-specific formatting and requirements

Upload completed files into our internal case management system, make appropriate case notations, and provide an organized electronic map of records

Obtain medical records from clients, ensuring completeness, accuracy, and timely delivery to support case workflows

Chaperone medical evaluations as needed, ensuring professionalism and adherence to protocol

Qualifications and Preferred Skills:

Demonstrates strong verbal and written communication skills, including professional etiquette and clear, concise documentation

Strong analytical skills

Demonstrated problem solving skills

Organized, accurate and detail-oriented

Clear understanding of time management

Self-motivated with the ability to work in a dynamic fluctuating environment

Computer literacy, including email, internet, Microsoft Office, and data entry

Additional Information:

The salary range for this position is provided as an estimate based on current market conditions and company benchmarks. Actual compensation may vary depending on factors such as experience, qualifications, skills, location, and internal equity. Please note that we are unable to provide sponsorship assistance currently. All applicants must have a valid work authorization for the country in which they are applying.

Please note that this compensation range is subject to change at any time and may not be applicable to all candidates. We are committed to ensuring fair and equitable pay practices and encourage applicants to discuss any questions or concerns regarding compensation during the interview process.

MDpanel is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all associates feel valued, respected, and supported. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.

We are dedicated to fostering a culture of inclusion and belonging and encourage applicants of all backgrounds to apply. If you require accommodations during the application or interview process, please contact