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Manager - Organizational Effectiveness & Change Management

Company:
Abercrombie and Fitch Co.
Location:
Columbus, OH
Posted:
May 13, 2025
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Description:

Company Description

Job Description

As a Manager of Organizational Effectiveness & Change Management you will support large scale transformations helping to define new ways that we want to operate and supporting our people through adopting the ways of working. You will partner closely with a wide variety of cross-functional partners to understand considerations, define and document the details, and successfully roll-out the company’s transformation vision.

This job is located at our Global Home Office in Columbus, Ohio.

What Will You Be Doing?

Drive complex, cross-functional people and process transformation efforts that enable the strategic priorities of the organization

Own your initiative(s) end-to-end, from future state definition to adoption, with a focus on sustainable value delivery

Creatively solve problems with strategic thinking, detail orientation and objectivity to promote the best cross-functional outcome

Drive and facilitate project meetings, ensuring objectives are met and action points are clear

Create, update and maintain high-quality initiative and workstream deliverables to satisfy project needs, including RACIs, role documentation, process designs, governance frameworks, etc

Establish buy-in and accountability for initiative with relevant leaders and facilitate their on-going engagement with the work

Demonstrate leadership courage: challenge cross-functional partners to think differently, be willing to engage in healthy debate and/or provide an alternate perspective where necessary to drive the right result

Be a connector in the organization, between leaders, cross-functional teams, and external partners, breaking down silos in the process

Deeply understand the from:to of the transformation and how associates around the organization will be impacted by the change

Identify and execute communication and training plans to support the successful adoption

Maintain understanding of change readiness, areas of resistance and partner with Exec Sponsor to address

What Do You Need To Bring?

Bachelor’s Degree or related experience

7+ years experience in organizational effectiveness, change management, transformation, or related fields is preferred

Interest or passion for retail

Excellent communication skills and strong project management capabilities

Ability to build coalitions and inspire trust with cross-functional partners and leaders

Self-starter and independent

Creative approach to problem solving with a humble, team-oriented and optimistic attitude

Ability to think strategically and link the change to the "bigger picture"

Project experience preferred

Passion for retail and the Abercrombie & Fitch Co. family of brands

Our Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Benefits & Perks

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

401(K) savings plan with company match

Annual companywide review process

Flexible spending accounts

Medical, dental, and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot

Access to mental health and wellness app, Headspace

Paid Caregiver Leave

Mobile Stipend

Paid time off & one paid volunteer day per year, allowing you to give back to your community

Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)

Seven associate wellness half days per year

Onsite fitness center

Merchandise discount on all of our brands

Opportunities for career advancement, we believe in promoting from within

Access to multiple Associate Resource Groups

Global team of people who will celebrate you for being YOU!

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