Appointment Scheduler

Physicians’ Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Estero, and Lehigh Acres. We are currently seeking an Appointment Scheduler for our Adult Medicine division in Cape Coral. The schedule for this position is 8:00 am to 5:00 pm, Monday through Friday.

Sample of Duties:

Answer a high volume of calls in a professional and courteous manner

Obtain proper information from patients when scheduling appointments such as demographics and insurance information

Record information accurately into our patient management system

Communicate messages to appropriate parties

Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations

Position Requirements:

Experience working in a high volume call center environment

Great attention to detail and the ability to record information accurately

Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients

Proficiency in handling all calls in a professional and compassionate manner

Knowledge of insurances, referrals, and eligibility a must

One year of medical office experience or a combination of medical education and office experience preferred

Regular and reliable job attendance is required

PPC Offers:

Over 29 years of serving our Southwest Florida community

Award-winning physicians

Ability to advance and grow within our organization

Health, dental, vision, disability and life insurances

401(k) with company match

Free financial advising

Paid Time Off (PTO)

Paid holidays

Uniform allowances at hire and each anniversary

Company paid CE courses with CEdirect

Reimbursement for position required certifications and/or license

Employee Assistance Program (EAP)

Employee Resource Assistance Program (ERAP)

Discounted legal and document services

Milestone gifts

Employee appreciation events and gifts

Want to learn more about Physicians’ Primary Care of Southwest Florida? Visit our site at and apply today!

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