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Call Center Representative

Company:
Irwin Automotive Group
Location:
Laconia, NH, 03246
Posted:
May 13, 2025
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Description:

Join our Internet Sales Department handling incoming phone calls and leads to set appointments for our sales staff. Fast paced, busy and fun environment!

Ranked as one of the fastest-growing companies and best dealerships to work for in New Hampshire and New England, our team is comprised of many of the most talented automotive professionals in the industry. We are currently seeking an enthusiastic Service Technician Trainees to join our team. We are willing to train from the ground up. No experience is needed! As you develop through our 5-level mentorship program, you will have training opportunities that no other shop can offer. We are a place for employees to have a career, not just a job.

What We Offer

Medical and Dental Insurance

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Technician Specific Benefits

State-of-the-art, brand new facility and cutting-edge technology

Uniforms provided

Discounts on products and services

Work environment OSHA certified to current Air Quality Standards

Highly productive shop

Career advancement opportunities, promote from within

ASE and state inspection certification reimbursement and all training expenses paid to further your career

Continued education, manufacturer hands-on and web-based training

Clean and professional work environment

Competitive wages

Responsibilities

Learn to perform work specified on the repair order with efficiency and in accordance with dealership

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

Learn how to Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs

Learn how to Execute repairs under warranty to manufacturer specifications

Take ASE Certification Assessment

Qualifications

No Experienced Required

Passion for cars

Willingness to learn

Must hold a high school diploma or equivalent

Positive, friendly attitude, along with a customer service mentality

Enjoy working in a fast-paced environment

Team player

Must have a valid driver’s license

Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

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