Administration - Member Services Manager

Job Description

Position Title: Administration Member Services Manager Organization: Outdoor Amusement Business Association (OABA)

Position Type: Full-time

Supervisor: President and CEO About Outdoor Amusement Business Association (OABA):

The Outdoor Amusement Business Association (OABA) is a non-profit organization dedicated to supporting and promoting the outdoor amusement industry. Our organization represents carnival operators, ride manufacturers, concessionaires, and suppliers, working to advocate for industry interests, provide resources to members, and ensure safety and excellence in outdoor amusement experiences.

Position Overview: The Administration Member Services Manager plays a crucial role in supporting the operations and member services of OABA. This position is responsible for a wide range of administrative and clerical duties, as well as providing support to members and coordinating various association activities. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

Key Responsibilities: • Manage membership-related tasks, including processing membership dues, maintaining the membership database, and assisting members with inquiries and requests. • Oversee the upkeep of the organization's website, ensuring content is up-to-date and relevant. • Handle financial transactions, including receiving and depositing funds, recording contributions, and managing accounts payable and accounts receivable. • Coordinate the publication process for OABA's various publications, including collecting articles, arranging ad placements, and liaising with graphic designers and printers. • Produce the ShowTime Xtra e-newsletter, including collecting submissions, proofreading content, and distributing to members. • Assist with the organization of the annual meeting, including ordering awards, coordinating raffle ticket sales, managing contribution funds, and handling logistics. • Facilitate the TopGolf fundraiser event, including scheduling member sponsorships, managing reservations, sending invoices, and collecting payments. • Handle auction proceeds, including verifying funds, making bank deposits, and maintaining accurate records. • Serve as a point of contact for members, addressing inquiries and providing support as needed.

Qualifications: • Bachelor's degree in business administration, communications, related field, or equivalent experience. • Minimum of 3 years of experience in administrative or customer service roles, preferably in a non-profit organization or association setting. • Proficiency in Microsoft Office suite, Quickbooks, and website management platforms. • Strong organizational and time management skills, with the ability to prioritize tasks effectively. • Excellent communication skills, both written and verbal. • Detail-oriented with a high level of accuracy in data entry and record-keeping. • Ability to work independently and collaboratively in a team environment. Flexibility to adapt to changing priorities and deadlines.

Full-time