Call Center Sales Representative

Job Description

MUST have previous CRM and call center experience. Strong candidates possess some sales experience (inbound/outbound call center preferred), good speaking ability, a persuasive attitude, and a desire for personal and professional growth.

Make 85-100 Outbound Calls per Day

Be aggressive

Use a set series of scripted call guidelines on every call

Sales Requirements:

Develop relationships with customers to maintain a continuous flow of work

Build a lead pipeline from referrals of existing accounts

Consistently secure new business for the region through prospecting

Work to build partnerships with Distributors to increase sales pipelines

Utilize your sales skills and the provided solutions toolbox to recover accounts or to increase profitability from existing active accounts

Upsell customers on repair services, as well as the purchase of new or refurbished equipment

Provide customers with Sales Quotations when necessary and follow up on those quotations to ensure they progress into orders

Contribute to a work environment that fosters pride in being part of a winning team and promote personal growth

Technical Requirements:

Create, Send, and follow up on RMA’s (Return Materials Authorization) to customers based on company standards, as well as customer specific requirements

Use a custom Sales CRM database to ensure that accounts are in good standing and being contacted on the required rotation for the allotted account type

Be proficient on the computer and able to type at least 30 WPM

Full-time