Project Manager (Broadband FTTH)

Job Description

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

JOB SUMMARY:

NRTC Broadband Solutions is seeking experienced Project Managers for projects across the United States. The Project Manager at NRTC Broadband Solutions will oversee all project schedules, budgets, and reporting for various projects. These projects typically involve OSP Construction of fiber optics and Network Electronics, including Head-End installation and activation. This role supports the Member project deliverables and manages project processes, vendors, contracts, and intra-company coordination on behalf of the Member.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serve as a Primary Point of Contact for the Member

Manage Member expectations and concerns regarding service availability, installation timelines, and potential risks

Collaborate with Member Executives and Program Managers to understand member needs and ensure seamless transitions

Develop detailed project plans for new broadband service deployments, including network design, infrastructure requirements, installation schedules, and resource allocation

Manage and drive project timelines, milestones, and deliverables to ensure on-time completion within budget constraints

Escalate at risk project deliverables, perform risk mitigation and ensure related stakeholder communications

Track key performance indicators (KPIs) like quality, construction progress, homes passed, and subscriber take rates

Analyze KPI data to identify areas for improvement and implement corrective actions

Generate regular reports for stakeholders outlining project progress, challenges, and mitigation strategies

Manage multiple projects simultaneously

Coordinate and lead cross-functional teams to design and implement network architecture, including fiber optic cabling, network equipment configuration, and service activation

Foster a culture of proactive communication and teamwork within Project Management, and with other internal departments; closely align with all departments involved in the project including Business Development, OSP/ISP Design, OSP Construction, Procurement, Finance and other relevant Subject Matter Experts

Manage material and construction RFPs process for Members and PMO

Oversee the accurate ordering of equipment and processing of material and assist member with monitoring inventory

Manage Vendor coordination and performance to support project budget and schedule

Other related duties as assigned

SKILLS AND ABILITIES:

Proven experience in managing complex projects from initiation to closure with a focus on meeting deadlines and budgets

Ability to manage multiple projects simultaneously, prioritize and organize effectively, show judgment to make decisions and solve problems under pressure

Strong understanding of broadband network technologies and OSP construction

Excellent computer skills and working knowledge of Microsoft Office, NetSuite & Smartsheet

Excellent interpersonal and verbal communications skills

Ability to interact in a positive and proactive manner with internal and external stakeholders

KNOWLEDGE AND EXPERIENCE:

Bachelor’s degree in related technical discipline, or equivalent experience

A combination of education and relevant experience may be substituted for degree

PMP Preferred

Complex Project Scheduling methodology and application

Broadband/Telecommunications Project Management, Construction, Budgeting experience – 5 years

PHYSICAL DEMANDS:

Ability to travel as required 30%

Remote Position

Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.

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ZPIffstIyrCompany Description

NRTC – Member Driven and Technology Focused

NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process.

Mission

NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America

Vision

We will be our members’ most trusted technology partner

Values

Our members are our reason for being

We put the needs of our members first.

We focus on delivering impactful solutions to them.

Our team is the foundation of our success

We trust each other. We cooperate with each other.

We unite to accomplish our goals together.

Our passion is supporting rural communities

We are dedicated to our members and the communities they serve.

IDEA Committee

At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.

Total Rewards

We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.

Growth and Development

At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.

Transparent Leadership

Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.

Full-time