Inside Sales Representative

Job Description

The Inside Sales Representative seeks to increase the sales of Kinetico products through re-engaging opportunities, upselling, and driving revenue growth.

Compensation: Base Rate + Sales Commission

Travel: 20% Travel

Location: Canal Winchester, OH, Newbury, OH, Indianapolis, IN, Clare, MI

Key Responsibilities:

Re-engages closed or lost opportunities through phone-based outreach to understand customer objections, address concerns, and position relevant solutions.

Identifies opportunities to upsell and cross sell additional products or services to existing customers, enhancing customer value and expanding revenue streams.

Reconnect with leads and customers that previously did not convert or were lost, with the goal of reviving the opportunity and closing deals.

Optimizes current customer accounts to ensure profitability. Identifies or develops additional revenue opportunities for category/product penetration.

Achieves and exceeds sales targets, demonstrating a result driven approach.

Collaborates with sales team to ensure seamless handling of opportunities to maintain a strong, unified sales process.

Identifies areas to improve sales tactics, product offerings, and service quality.

Utilizes CRM to track sales interactions, update records, and document sales activities.

This list of responsibilities is not exhaustive. Other duties may be required to be undertaken which fall within the scope and general level of responsibility attached to the role.

What you will need to succeed:

Education & Qualifications:

Required: High School Diploma / GED with 1-3 years of sales-related work experience.

Preferred: Bachelor’s degree

Proficiency in Spanish or other languages preferred.

Technical sales experience a plus.

Self-motivated and adaptable to evolving market conditions.

Ability to handle stressful situations and work in a fast-paced environment.

Excellent communication skills (verbal and written).

Strong computer skills.

Knowledge of Salesforce or comparable CRM tool.

Competencies:

Sales effectiveness as measured by revenue goals, customer growth expectations, or successful customer contacts.

Exceeding individual sales goals tied to rehash, upselling, and cross selling activities.

Contributes to customer retention and satisfaction by re-engaging opportunities.

Ability to help the customer determine required product needed.

Why Join Kinetico:

Medical, Dental, Vision and Prescription Drug Insurance Coverage

Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits

401(k) Contribution Matching Program

Employer Funded Defined Contribution Plan

Paid Vacation, Holidays and Community Service Volunteer Time-off Benefit

Wellness Program

Educational Assistance Reimbursement Program

Our Commitment and Difference:

Founded in 1970, Kinetico pioneered the development of non-electric, fully automatic water treatment systems. In the years since, we have grown into a global company of independent Kinetico water experts and international distributors serving more than 100 countries. We offer complete water systems that deliver only the highest quality water for general use and drinking. We back every piece of our equipment with industry-leading warranties. Our approach reflects our deep commitment to preserving and conserving fresh water, one of our planet's most precious and endangered natural resources.

Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.

Full-time