Retail Suit Sales Associate - Tailor/Fitter

Job Description

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Compensation based on experience, and if you also have the ability to do alterations. Commission included as well.

Responsibilities

Greet and direct customers

Fittings, sizing of Tuxedo Rentals, Alterations for Men & Women & Custom Clothing

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers’ questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Manage returns of merchandise

Inform customers about discounts and special offers

Provide customer feedback

Stay up-to-date with new products/services

Skills

Proven work experience as a Retail Sales Representative, Sales Associate or similar role

Knowledge of Fitting clothing & measurements

Understanding of the retail sales process

Familiarity with consumer behavior principles

Knowledge of Tailoring garments and fitting process

Basic math skills

Track record of achieving sales quotas

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

Flexibility to work various shifts

High school degree

BSc in Marketing or a related field is a plus

Part-time