Head of Operations - F&B

Head of Operations

Location: Singapore

Reports to: General Manager

A respected and growing player in Singapore’s vibrant food & beverage scene is seeking a dynamic and visionary professional to join our leadership team. Operating across multiple concepts with a strong brand presence and a passion for culinary innovation, we are now poised for our next phase of strategic growth and operational excellence.

We are looking for a highly capable individual with deep experience in the F&B sector, strong commercial acumen, and a track record of team leadership and innovation. This role offers the rare opportunity to shape the future direction of a beloved local group while working in a culture that values authenticity, agility, and performance.

Note: Due to the confidential nature of this search, further details will be shared with shortlisted candidates under NDA.

Key Responsibilities

Strategic Vision & Innovation

Define and refine the long-term vision and brand strategy for the restaurant and catering business.

Identify market trends, competitive insights, and customer feedback to inform innovation in menu design, service models, and experience.

Design and execute business growth strategies that expand revenue streams and elevate brand presence.

Leadership & Team Culture

Inspire and lead a high-performance team across front and back of house.

Build a culture of excellence, accountability, creativity, and continuous improvement.

Develop and mentor team members through structured coaching and career growth plans.

Foster strong communication and collaboration across departments.

Manage schedules, performance reviews, and staff engagement.

Operations

Lead daily operations of the restaurant, ensuring high service standards and adherence to brand guidelines.

Oversee front-of-house and back-of-house coordination to ensure efficiency and quality.

Implement SOPs for service, hygiene, and safety across all F&B functions.

Monitor customer satisfaction and resolve service issues proactively.

Manage manpower, scheduling, inventory, supplier relationships, and procurement processes.

Catering & Events Business

Develop and lead the catering strategy (corporate, private, off-site events), working closely with the kitchen and sales team.

Coordinate logistics for all off-site catering events, ensuring timeliness, setup, and service quality.

Manage catering client relationships from initial inquiry through execution and follow-up.

Collaborate with the marketing team to promote and grow the catering offering.

Oversee budgets, pricing, contracts, and profitability for all catering services.

Finance & Reporting

Track and manage budgets for both restaurant and catering operations.

Monitor key metrics such as cost of goods sold (COGS), labor cost, and gross margins.

Report on business performance to the General Manager and leadership team.

Qualifications

6-10 years of experience in restaurant operations or hospitality management.

Proven experience managing or supporting a catering business or event operations.

Strong leadership, organizational, and communication skills.

Financial literacy in P&L, budgeting, and cost control.

Flexibility to work evenings, weekends, and event-based hours.

Our Core Values

We are looking for a leader who embodies the following values:

High Bias for Action – We take initiative, move fast, and execute decisively.

Always-On Execution – We operate with discipline and consistency every single day.

Guest Focus – We place the guest experience at the heart of everything we do.

Team Collaboration – We win together by working transparently and supporting one another.

Stakeholder Management – We build strong, trust-based relationships with partners and clients alike.

What We Offer

A unique opportunity to grow a beloved German dining and catering brand in Singapore.

A collaborative, dynamic work environment.

Professional development and leadership growth opportunities.

A front-row seat in one of Singapore’s most iconic F&B locations.

Interested applicants may apply here directly, or submit your CV and Cover Letter to larissa(at)infinaitefrequency.com